Tax on shipping not being calculated
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We have set up automated tax calculations. We have set up fixed rate shipping ($12). The shipping rate is added correctly, but there is no tax calculated for it. The tax is only calculated on the products themselves.
In looking at the Woocommerce Settings -> Tax -> Standard rates, I see that “Shipping” wasn’t checked for the standard rates that were automatically added. I manually checked them but it still didn’t work.
After resetting some configuration, I noticed that the “Standard” tax rates were removed. As I tested, these rates started populating again without “Shipping” being checked. Again, I checked them and clicked “Save Changes”. But as I tested further, the the “Shipping” checkbox was no longer checked.
How can I make sure that tax calculations include the shipping amount?
The page I need help with: [log in to see the link]
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Hi there,
In order to troubleshoot this further, please do the following:
- Share a screenshot of the tax settings found under **WooCommerce > Settings > Tax** as well as the standard tax rates
- Share a screenshot of shipping method setup as found under **WooCommerce > Settings > Shipping > Shipping Zones > YOUR FIXED RATE SHIPPING METHOD**
- Confirm that you’ve already worked through the setup & troubleshooting guide as found under
- Share a copy of your status report as found under **WooCommerce > Status**
Thanks!
Settings -> Tax:
https://paste.pics/0884894317bd43366083d39431a11a84Settings -> … -> Flat Rate Shipping Method
https://paste.pics/7ff1b9868e175677fade6628593c91b9I have gone through the troubleshooting guide. I turned on logging yesterday.
02-24-2021 @ 16:03:35 - :::: TaxJar Plugin requested :::: (WCS Tax) 02-24-2021 @ 16:03:35 - :::: TaxJar API called :::: (WCS Tax) 02-24-2021 @ 16:03:35 - Requesting: taxjar/v2/taxes - {"from_country":"US","from_state":"FL","from_zip":"33913","from_city":"Fort Myers","from_street":"10060 Amberwood Road","to_country":"US","to_state":"FL","to_zip":"33919","to_city":"Fort Myers","to_street":"555 Main St","shipping":"12.00","plugin":"woo","line_items":[{"id":"2286-fa2431bf9d65058fe34e9713e32d60e6","quantity":2,"product_tax_code":"","unit_price":"3.99","discount":"0"},{"id":"1673-a0f3601dc682036423013a5d965db9aa","quantity":1,"product_tax_code":"","unit_price":"3.99","discount":"0"},{"id":"2700-f1b0775946bc0329b35b823b86eeb5f5","quantity":1,"product_tax_code":"","unit_price":"3.99","discount":"0"},{"id":"2292-47810f956e3d8fb8a32fb276448b464d","quantity":1,"product_tax_code":"","unit_price":"3.99","discount":"0"},{"id":"2290-1177967c7957072da3dc1db4ceb30e7a","quantity":1,"product_tax_code":"","unit_price":"3.99","discount":"0"},{"id":"2672-0e900ad84f63618452210ab8baae0218","quantity":1,"product_tax_code":"","unit_price":"3.99","discount":"0"}]} (WCS Tax) 02-24-2021 @ 16:03:35 - Received: {"tax":{"amount_to_collect":1.82,"breakdown":{"city_tax_collectable":0.0,"city_tax_rate":0.0,"city_taxable_amount":0.0,"combined_tax_rate":0.065,"county_tax_collectable":0.14,"county_tax_rate":0.005,"county_taxable_amount":27.93,"line_items":[{"city_amount":0.0,"city_tax_rate":0.0,"city_taxable_amount":0.0,"combined_tax_rate":0.065,"county_amount":0.02,"county_tax_rate":0.005,"county_taxable_amount":3.99,"id":"1673-a0f3601dc682036423013a5d965db9aa","special_district_amount":0.0,"special_district_taxable_amount":0.0,"special_tax_rate":0.0,"state_amount":0.24,"state_sales_tax_rate":0.06,"state_taxable_amount":3.99,"tax_collectable":0.26,"taxable_amount":3.99},{"city_amount":0.0,"city_tax_rate":0.0,"city_taxable_amount":0.0,"combined_tax_rate":0.065,"county_amount":0.04,"county_tax_rate":0.005,"county_taxable_amount":7.98,"id":"2286-fa2431bf9d65058fe34e9713e32d60e6","special_district_amount":0.0,"special_district_taxable_amount":0.0,"special_tax_rate":0.0,"state_amount":0.48,"state_sales_tax_rate":0.06,"state_taxable_amount":7.98,"tax_collectable":0.52,"taxable_amount":7.98},{"city_amount":0.0,"city_tax_rate":0.0,"city_taxable_amount":0.0,"combined_tax_rate":0.065,"county_amount":0.02,"county_tax_rate":0.005,"county_taxable_amount":3.99,"id":"2290-1177967c7957072da3dc1db4ceb30e7a","special_district_amount":0.0,"special_district_taxable_amount":0.0,"special_tax_rate":0.0,"state_amount":0.24,"state_sales_tax_rate":0.06,"state_taxable_amount":3.99,"tax_collectable":0.26,"taxable_amount":3.99},{"city_amount":0.0,"city_tax_rate":0.0,"city_taxable_amount":0.0,"combined_tax_rate":0.065,"county_amount":0.02,"county_tax_rate":0.005,"county_taxable_amount":3.99,"id":"2292-47810f956e3d8fb8a32fb276448b464d","special_district_amount":0.0,"special_district_taxable_amount":0.0,"special_tax_rate":0.0,"state_amount":0.24,"state_sales_tax_rate":0.06,"state_taxable_amount":3.99,"tax_collectable":0.26,"taxable_amount":3.99},{"city_amount":0.0,"city_tax_rate":0.0,"city_taxable_amount":0.0,"combined_tax_rate":0.065,"county_amount":0.02,"county_tax_rate":0.005,"county_taxable_amount":3.99,"id":"2672-0e900ad84f63618452210ab8baae0218","special_district_amount":0.0,"special_district_taxable_amount":0.0,"special_tax_rate":0.0,"state_amount":0.24,"state_sales_tax_rate":0.06,"state_taxable_amount":3.99,"tax_collectable":0.26,"taxable_amount":3.99},{"city_amount":0.0,"city_tax_rate":0.0,"city_taxable_amount":0.0,"combined_tax_rate":0.065,"county_amount":0.02,"county_tax_rate":0.005,"county_taxable_amount":3.99,"id":"2700-f1b0775946bc0329b35b823b86eeb5f5","special_district_amount":0.0,"special_district_taxable_amount":0.0,"special_tax_rate":0.0,"state_amount":0.24,"state_sales_tax_rate":0.06,"state_taxable_amount":3.99,"tax_collectable":0.26,"taxable_amount":3.99}],"special_district_tax_collectable":0.0,"special_district_taxable_amount":0.0,"special_tax_rate":0.0,"state_tax_collectable":1.68,"state_tax_rate":0.06,"state_taxable_amount":27.93,"tax_collectable":1.82,"taxable_amount":27.93},"freight_taxable":false,"has_nexus":true,"jurisdictions":{"city":"FORT MYERS","country":"US","county":"LEE","state":"FL"},"order_total_amount":39.93,"rate":0.065,"shipping":12.0,"tax_source":"destination","taxable_amount":27.93}} (WCS Tax) 02-24-2021 @ 16:03:35 - :: Tax Rate Found :: (WCS Tax) 02-24-2021 @ 16:03:35 - {"2":{"rate":6.5,"label":"FL Tax","shipping":"yes","compound":"no"}} (WCS Tax) 02-24-2021 @ 16:03:35 - :: Updating Tax Rate To :: (WCS Tax) 02-24-2021 @ 16:03:35 - {"tax_rate_country":"US","tax_rate_state":"FL","tax_rate_name":"FL Tax","tax_rate_priority":1,"tax_rate_compound":false,"tax_rate_shipping":0,"tax_rate":6.5,"tax_rate_class":""} (WCS Tax) 02-24-2021 @ 16:03:35 - Tax Rate ID Set for 2 (WCS Tax) 02-24-2021 @ 16:03:35 - :: Tax Rate Found :: (WCS Tax) 02-24-2021 @ 16:03:35 - {"2":{"rate":6.5,"label":"FL Tax","shipping":"no","compound":"no"}} (WCS Tax) 02-24-2021 @ 16:03:35 - :: Updating Tax Rate To :: (WCS Tax) 02-24-2021 @ 16:03:35 - {"tax_rate_country":"US","tax_rate_state":"FL","tax_rate_name":"FL Tax","tax_rate_priority":1,"tax_rate_compound":false,"tax_rate_shipping":0,"tax_rate":6.5,"tax_rate_class":""} (WCS Tax) 02-24-2021 @ 16:03:35 - Tax Rate ID Set for 2 (WCS Tax) 02-24-2021 @ 16:03:35 - :: Tax Rate Found :: (WCS Tax) 02-24-2021 @ 16:03:35 - {"2":{"rate":6.5,"label":"FL Tax","shipping":"no","compound":"no"}} (WCS Tax) 02-24-2021 @ 16:03:35 - :: Updating Tax Rate To :: (WCS Tax) 02-24-2021 @ 16:03:35 - {"tax_rate_country":"US","tax_rate_state":"FL","tax_rate_name":"FL Tax","tax_rate_priority":1,"tax_rate_compound":false,"tax_rate_shipping":0,"tax_rate":6.5,"tax_rate_class":""} (WCS Tax) 02-24-2021 @ 16:03:36 - Tax Rate ID Set for 2 (WCS Tax) 02-24-2021 @ 16:03:36 - :: Tax Rate Found :: (WCS Tax) 02-24-2021 @ 16:03:36 - {"2":{"rate":6.5,"label":"FL Tax","shipping":"no","compound":"no"}} (WCS Tax) 02-24-2021 @ 16:03:36 - :: Updating Tax Rate To :: (WCS Tax) 02-24-2021 @ 16:03:36 - {"tax_rate_country":"US","tax_rate_state":"FL","tax_rate_name":"FL Tax","tax_rate_priority":1,"tax_rate_compound":false,"tax_rate_shipping":0,"tax_rate":6.5,"tax_rate_class":""} (WCS Tax) 02-24-2021 @ 16:03:36 - Tax Rate ID Set for 2 (WCS Tax) 02-24-2021 @ 16:03:36 - :: Tax Rate Found :: (WCS Tax) 02-24-2021 @ 16:03:36 - {"2":{"rate":6.5,"label":"FL Tax","shipping":"no","compound":"no"}} (WCS Tax) 02-24-2021 @ 16:03:36 - :: Updating Tax Rate To :: (WCS Tax) 02-24-2021 @ 16:03:36 - {"tax_rate_country":"US","tax_rate_state":"FL","tax_rate_name":"FL Tax","tax_rate_priority":1,"tax_rate_compound":false,"tax_rate_shipping":0,"tax_rate":6.5,"tax_rate_class":""} (WCS Tax) 02-24-2021 @ 16:03:36 - Tax Rate ID Set for 2 (WCS Tax) 02-24-2021 @ 16:03:36 - :: Tax Rate Found :: (WCS Tax) 02-24-2021 @ 16:03:36 - {"2":{"rate":6.5,"label":"FL Tax","shipping":"no","compound":"no"}} (WCS Tax) 02-24-2021 @ 16:03:36 - :: Updating Tax Rate To :: (WCS Tax) 02-24-2021 @ 16:03:36 - {"tax_rate_country":"US","tax_rate_state":"FL","tax_rate_name":"FL Tax","tax_rate_priority":1,"tax_rate_compound":false,"tax_rate_shipping":0,"tax_rate":6.5,"tax_rate_class":""} (WCS Tax) 02-24-2021 @ 16:03:36 - Tax Rate ID Set for 2 (WCS Tax) 02-24-2021 @ 16:03:36 - :: Tax Rate Found :: (WCS Tax) 02-24-2021 @ 16:03:36 - {"2":{"rate":6.5,"label":"FL Tax","shipping":"no","compound":"no"}} (WCS Tax) 02-24-2021 @ 16:03:36 - :: Updating Tax Rate To :: (WCS Tax) 02-24-2021 @ 16:03:36 - {"tax_rate_country":"US","tax_rate_state":"FL","tax_rate_name":"FL Tax","tax_rate_priority":1,"tax_rate_compound":false,"tax_rate_shipping":0,"tax_rate":6.5,"tax_rate_class":""} (WCS Tax) 02-24-2021 @ 16:03:36 - Tax Rate ID Set for 2 (WCS Tax)
System Status Report:
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Not declared ### Templates ### Overrides: – ### Memberships ### Restriction mode:: Hide completely Public content:: – Excluded from discounts:: – Membership plans:: 1 Clients:: Members: 1Access method: Manual assignment onlyAccess length: Unlimited ### Action Scheduler ### Complete: 40 Oldest: 2021-02-04 13:01:24 -0500 Newest: 2021-02-23 15:54:18 -0500
Thank you!!
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This reply was modified 4 years ago by
javfuller.
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This reply was modified 4 years ago by
Steven Stern (sterndata).
-
This reply was modified 4 years ago by
javfuller.
-
This reply was modified 4 years ago by
Steven Stern (sterndata).
System Status Report:
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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? ### WC Pages ### Shop base: #2273 - /shop/ Cart: #2274 - /cart/ Checkout: #1682 - /checkout/ My account: #2275 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: PlumPassion Version: 1 Author URL: https://advicemedia.com Child Theme: ? Parent Theme Name: thmpltfrmwrk Parent Theme Version: 1.2.6 Parent Theme Author URL: https://www.thmplt.com WooCommerce Support: ? Not declared ### Templates ### Overrides: – ### Memberships ### Restriction mode:: Hide completely Public content:: – Excluded from discounts:: – Membership plans:: 1 Clients:: Members: 1Access method: Manual assignment onlyAccess length: Unlimited ### Action Scheduler ### Complete: 40 Oldest: 2021-02-04 13:01:24 -0500 Newest: 2021-02-23 15:54:18 -0500
Hi there!
Thanks for the status report.
There is no specific setting for taxable/non-taxable shipping. The plugin relies on the details from Taxjar, which you can find at https://blog.taxjar.com/sales-tax-and-shipping/
What state are you located in? And does it match what is expected on that article?
>After resetting some configuration, I noticed that the “Standard” tax rates were removed. As I tested, these rates started populating again without “Shipping” being checked. Again, I checked them and clicked “Save Changes”. But as I tested further, the the “Shipping” checkbox was no longer checked.
This is expected behavior. The Automated Taxes overrides any setting that you save.
Let us know if your taxes are calculating properly based on your state in the above article.
Thank you for the update. It looks like the plugin is pulling the default behavior from TaxJar for our state of FL.
If we set up a TaxJar account to be able to override the specific behavior, can your plugin pull in the overrides or will it always pull the default behavior?
Is there any way to override the default behavior for shipping? In FL, shipping is taxable if we don’t offer a pickup option. So we need to charge tax for shipping.
Thank you
Hi @javfuller,
If we set up a TaxJar account to be able to override the specific behavior, can your plugin pull in the overrides or will it always pull the default behavior?
Is there any way to override the default behavior for shipping? In FL, shipping is taxable if we don’t offer a pickup option. So we need to charge tax for shipping.
When Automated taxes are in use, this overrides any tax rates you may manually add, as well as the “Compound” and “Shipping” toggles for those tax rates so it’s not possible to edit the default tax calculations for shipping.
If you’d like to use settings from a TaxJar account, I would recommend that you use TaxJar rather than WooCommerce Shipping and Tax.
Got it! Thank you so much.
- The topic ‘Tax on shipping not being calculated’ is closed to new replies.