• After the update last night to 9.0.0 orders that used WooPayments did not add the tax for shipping to the total value. Other Payment Methods calculate the total fine. I have downgraded now.

    We use weight based shipping and have a fixed price for shipping which I entered including tax. On the invoice the tax is then subtracted from the shipping price, to show the price before tax, but it is not added again.

    We use the plugin “Germanized”, which could interfere with the tax calculation, but the only update last night was WooPayments and now it is not working.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jonayed (woo-hc)

    (@jonayedhosen)

    Hi @dermartin85 ,

    I’m sorry to hear you’re having trouble with shipping tax calculations after updating to WooPayments 9.0.0. It sounds like orders processed through WooPayments aren’t including tax on shipping costs, while other payment methods are working fine.

    Just to clarify—does downgrading WooPayments to the previous version correctly apply tax to shipping? Also, have you had a chance to temporarily deactivate the Germanized plugin to see if that resolves the issue?

    To better understand your setup, could you share your System Status Report? You can find it under WooCommerce > Status in your dashboard. From there, click Get system report and then Copy for support.

    If there are any fatal error logs, those might also help. You can check for them under WooCommerce > Status > Logs.

    When you have that information, please paste it into a Code block in your reply or use pastebin.com and share the link.

    Let us know what you find! ??

    Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    Hi @dermartin85,

    I understand how frustrating this must be. To get more context, was the issue resolved after downgrading? Also, could you clarify where the tax is not being added to the shipping total—does this happen on the checkout page or after the order is placed and appears in your order list?

    Additionally, can you explain how your shipping and tax are configured? Providing screenshots would help me better understand your setup and attempt to replicate the issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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