Tax not applied correctly
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Hi,
Background: I’ve got a website based in Australia where I collect GST for goods sold in Australia. I ship internationally and do not collect tax for products shipped outside of Australia. The price on the product page is input as “tax inclusive”, and I have woocommerce multi-currency enabled (so people see prices in their local currency). This site is live, so when I realised the below problems, I disabled tax and not showing any tax collection to stop incorrect sale prices/tax being calculated and customers asking questions.I originally had an issue with tax being removed from the total price for international customers. Ie. For an item I want to charge $110 for everywhere (and I just absorb the 10% Australian GST Tax):
Australian Customer would see:Total price = Total Price (incl. Tax)
$110 = $110 (incl. $10 GST)International Customers would see (product price discounted the tax amount):
Total price = Total Price minus GST tax
$100 = $110 minus $10 GSTI fixed this original problem through adding in the code snippet found on github, so now all total prices are consistent globally.
add_filter( 'woocommerce_adjust_non_base_location_prices', '__return_false' )This is when the new problem started to occur. The new problem after fixing the original problem: The user now sees GST being charged everywhere. Below are screenshots from the “tax” tab within Woocommerce and also what people see on the checkout page. As you can see, I’ve marked the priced as entered with tax, calculated tax based on the customers shipping address, and inside the standard rates I’ve set an AU tax rate (of 10%) and “everywhere else” (*) as 0% tax, when that didn’t work, I specifically added in the US as 0% tax, however it still charges GST.
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Just an update after doing further digging – It appears as though GST is only being applied geographically everywhere if the product is for an event signing (where the “shipping” is the free pick-up category) regardless of where the customer lives or where I hold that event (the upcoming event is in the US so I don’t charge GST).
If I do a normal shipped product, the GST only applies to Australia and doesn’t apply anywhere else. Could it be that the free pick-up “shipping” category is defaulting all orders to my shop location in Australia and ignoring the shipping address that the user inputs?
/edit – I tested changing the “Calculate tax based on” field from Customer shipping address to Customer billing address. Thinking potentially, it was ignoring the shipping address the customer input as it was ‘free pick-up’, but it’s still adding GST.
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