• Hello,

    in the “real” mail (i.e. not in the editor) the line with the VAT appears twice, once above the total and again directly below it:
    Sample picture

    How can the line below the total be hidden?

    Thank you very much for your help.

    Best regards,
    Zappo

    • This topic was modified 3 years, 7 months ago by ZappoB.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi,

    How can we set to replicate like your result: https://frixtender.de/pics/pic2.png
    Please guide in detail.

    Best regards.

    Thread Starter ZappoB

    (@zappob)

    Hi,

    if I knew how to replicate this result, I would probably know how to avoid it.

    I’m just using the standard block “Component: Order subtotal” – in editing mode it looks fine, but in the preview or the mail the VAT under the total appears.

    I am not aware of any setting in which I could change this behaviour.

    Best regards.

    Hi, ZappoB
    We have checked but can’t get the error like it is.
    Sometimes it can be caused by another plugin.
    Let’s create a test site and just include plugin and woocomerce to make sure that problem comes from our email plugin.
    We are waiting for you to find out, feel free to respond to us anytime
    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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