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Resolved sydneymckinley
(@sydneymckinley)

11 months, 3 weeks ago
Hello,

I went to WooCommerce > Orders and noticed that recent orders placed had no tax applied. We want it set to if we ship out of state the client is charged tax, and if the shipping address is in California then they will be charged tax automatically. How do I get this to be added on WordPress based on these conditions? Under taxes in WooCommerce, I have automatic taxes disabled. Would I need to enable automated taxes for it to apply to CA orders and when orders are shipped out of state? I would only want tax to be added in these two circumstances.
- This topic was modified 11 months, 3 weeks ago by sydneymckinley.

Viewing 4 replies - 1 through 4 (of 4 total)

xue28 (woo-hc)
(@xue28)

11 months, 3 weeks ago
Hi @sydneymckinley

Thanks for reaching out!

I went to WooCommerce > Orders and noticed that recent orders placed had no tax applied

For us to check this further, please provide us with clear screenshots of the following settings below:
- Whole order details including the order notes
- General Settings (WooCommerce > Settings > General)
- Tax Settings (WooCommerce > Settings > Tax)
- Tax Classes (Standard Rates, etc)
If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

We want it set to if we ship out of state the client is charged tax, and if the shipping address is in California then they will be charged tax automatically. How do I get this to be added on WordPress based on these conditions? Under taxes in WooCommerce, I have automatic taxes disabled. Would I need to enable automated taxes for it to apply to CA orders and when orders are shipped out of state? I would only want tax to be added in these two circumstances.

In line with the requested information above, I’d like to understand your site properly. Please share with us your site’s System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.
Thread Starter sydneymckinley
(@sydneymckinley)

11 months, 3 weeks ago

Hi @xue28 I attached screenshots of my current settings at the bottom of this message. Below is the system report. I hope to hear back from you soon, thank you.

System report:

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The core version is 1.6.4 auriane/woocommerce/single-product-reviews.php auriane/woocommerce/single-product.php Outdated Templates: ? <pre class=”wp-block-code”><code> Learn how to update</code></pre> Pimwick Plugins PW WooCommerce Bulk Edit Pro: License key: PW-607cbe914e2a6 Result: success Cached: 2023-12-06 PW WooCommerce Gift Cards Pro: License key: PW-64503e7377425 Result: success Cached: 2023-12-06 Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-12-07 06:31:58 +00:00 Options: ? Notes: 169 Onboarding: skipped Action Scheduler Complete: 1,027 Oldest: 2023-11-06 03:00:58 +0000 Newest: 2023-12-06 16:11:27 +0000 Failed: 110,098 Oldest: 2022-11-02 04:58:41 +0000 Newest: 2023-06-26 19:10:58 +0000 Pending: 4 Oldest: 2023-12-07 03:00:00 +0000 Newest: 2023-12-07 16:11:27 +0000 Status report information Generated at: 2023-12-06 18:42:47 +00:00 `

Thread Starter sydneymckinley
(@sydneymckinley)

11 months, 3 weeks ago

https://snipboard.io/LaF6sP.jpg
https://snipboard.io/5Yzi4W.jpg
https://snipboard.io/hDy9qF.jpg
https://snipboard.io/1GhyjP.jpg
https://snipboard.io/cWJ5wp.jpg

Here are the direct links to the screenshots

Saif
(@babylon1999)

11 months, 3 weeks ago

Hello @sydneymckinley,

Thank you for sharing the screenshots!

Would I need to enable automated taxes for it to apply to CA orders and when orders are shipped out of state? I would only want tax to be added in these two circumstances.

The automated tax feature is part of the WooCommerce Shipping & Tax extension, utilizing the TaxJar API service for tax calculations. While I’m uncertain if it addresses your specific requirement, I recommend referring to this guide for a detailed understanding: https://woo.com/document/woocommerce-shipping-and-tax/woocommerce-tax/

I went to WooCommerce > Orders and noticed that recent orders placed had no tax applied. We want it set to if we ship out of state the client is charged tax, and if the shipping address is in California then they will be charged tax automatically.

Sorry, but I’m not entirely clear on what you’re trying to achieve here. When the automated tax feature is active, it essentially manages the entire tax calculation process, allowing limited customization.

If you prefer manual tax handling using tax classes, you can simply create a new tax class and assign rates to it. :?)

Link to image: https://d.pr/i/tLLEB3

Then, assign this new tax class to products. Any product linked to this class will then adopt the rates you’ve assigned within the tax class.

Link to image: https://d.pr/i/YeJ2c0

To learn more about Setting up taxes in WooCommerce, please check https://woo.com/document/setting-up-taxes-in-woocommerce/

Let us know if you have any other questions.