TAX Display Issues

  • Resolved sreejan1508

    (@sreejan1508)


    1 year, 8 months ago

    My normal settings are to show the prices of products INCLUDING tax in cart and checkout page. However when I am logged in to the site as an admin, it shows the price as INCLUDING tax
    But when I am not logged in and checking the site as a customer from incognito, it shows the price EXCLUDING tax
    Why is this happening?

Viewing 1 replies (of 1 total)

  • Hi there @sreejan1508 ??

    Thank you for contacting Woo support!

    when I am not logged in and checking the site as a customer from incognito, it shows the price EXCLUDING tax
    Why is this happening?

    This is odd. Gut feeling: a plugin, or custom code, appears to be involved.

    To help you further, I’d like to understand more about your setup.

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    Once you’ve done that, you can paste it here or into our https://Quickforget.com service and send that secret link here.

    Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

    If so, please select View and copy and paste them into your reply here.

    Looking forward to hearing from you!

Viewing 1 replies (of 1 total)
  • The topic ‘TAX Display Issues’ is closed to new replies.