Hi @robertgallmar,
Thanks for sharing this feedback with us. ??
All our plans, including the free plan, require a credit card in order to start, and have specific pageview limits and features available to them.
It’s kind of like how you might select an internet service or a phone plan. Depending on the phone or internet package you choose, you might get more lines, gigs of data, or other additional features. We take this same approach with our billing and plan options.
That said, you still have full control of what happens if you do reach those plan limits. As you approach your limits, we’ll send 2 email notifications letting you know what to expect.
If you do not wish to have your service continue when you reach the account’s limits, you can simply set your pageview and upgrade preferences to “Suspend campaigns until pageviews reset at the beginning of the next month.”
You can read more about those settings here – https://optinmonster.com/docs/pageview-and-upgrade-preferences/.
And if needed, you can also take advantage of our 14-day unconditional money-back guarantee. If you are automatically upgraded, or you’re not 100% happy with OptinMonster, you can cancel your account…risk-free and hassle-free…and we’ll refund your payment.
Again, if your free account is upgraded because your campaigns exceeded the impression limits available in a free plan, you can cancel your subscription within 14 days of that upgrade and receive a 100% refund of any upgrade payments triggered.
We know that even with these in place, we won’t meet everyones needs and that’s okay. We appreciate you giving OptinMonster a try and wish you luck with your future endeavors!
