• Resolved marcusdeman

    (@marcusdeman)


    I'm getting the following error. What can be done?
    
    
    
    id => 29653
    module => site-scanner
    type => warning
    code => scan-failure-client-error
    timestamp => 2023-02-09 10:23:39
    init_timestamp => 2023-02-09 10:23:23
    remote_ip => 2a00:1478:20:0:4:81:0:1
    user_id => [empty string]
    url => wp-cron
    memory_current => 72789312
    memory_peak => 73082888
    data => Array
    results => Object WP_Error
    errors => Array
    site_verification_failed.connection_error => Array
    0 => Unable to determine if the scan target is allowed: Target site returned invalid response. Your site did not produce a response in time.
    error_data => Array
    site_verification_failed.connection_error => Array
    status => [integer] 0
    url => https://website.nl
    cached => [boolean] false
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @marcusdeman, thanks for reaching out. Could you please let me know if you’re using the free or the pro version of iThemes Security?

    Thread Starter marcusdeman

    (@marcusdeman)

    Hi @shanedelierrr,

    Using the free version as of yet. Haven’t installed the pro version for it.

    Best regards

    Plugin Support chandelierrr

    (@shanedelierrr)

    @marcusdeman I see. The plugin has a?15 seconds timeout, so that error means your site didn’t produce a response within that time. Can you please try running a Manual Site Scan with only the iTSec plugin activated and switching to a default WP theme and see if it helps?

    Thread Starter marcusdeman

    (@marcusdeman)

    @shanedelierrr

    Doing a manual scan also results in this:

    “Unable to determine if the scan target is allowed: Target site returned invalid response. Your site did not produce a response in time.”

    Plugin Support chandelierrr

    (@shanedelierrr)

    @marcusdeman got it. I’d recommend conducting a plugin and theme conflict check using the steps here. This is to find out if a conflict is causing your site to not produce a response on time. Also, please reach out to your hosting provider to see if they see any issues with your server as well as check the PHP error logs.

    Plugin Support Shalom Taiwo

    (@shalomt)

    Hi there,
    I hope the information provided helped resolve your issues. Given that we have not received a response, I will mark this post as resolved. If you still need some assistance, please feel free to open a new support topic, and we would be happy to assist.
    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Target site returned invalid response. Your site did not produce a response in t’ is closed to new replies.