• Resolved lattesandstories

    (@lattesandstories)


    Hello,

    There’s an issue when trying to create custom Taxonomies: I’ll click on the “Add/Edit Custom Taxonomies” option in the CPT menu on my Dashboard, and I’m immediately taken to a 504 Error page. I’ve tested the main page of the CPT and all the other options (Post Types, Settings, etc.) and all of them are working perfectly fine. I’m able to create post types, edit the settings, etc.; it’s just when I go to add or edit a taxonomy (in my case, add because I haven’t been able to create a custom taxonomy to edit), the error page comes up. It barely takes any time to load, either—it just redirects me to the 504 Error page. :/

    Could someone help? I’v even deleted the plugin in reinstalled via downloading the plugin from it’s WordPress page and uploading the .zip file manually to WordPress. The problem still persists. Any assistance ASAP will be very much appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    For some basic information, https://www.lifewire.com/504-gateway-timeout-error-explained-2622941

    Really hard to say exactly what the issue is, especially with it being in the backend and Timeout errors being pretty generic.

    Deleting/reinstalling etc isn’t going to change anything, for what it’s worth, so should be fine to disregard those attempts going forward.

    Is it happening with the add post type screen as well? The two are pretty mirrored in overall structure.

    Thread Starter lattesandstories

    (@lattesandstories)

    Thank you for the reply! No, the Add Post Type screen is working perfectly fine :/ Thanks for sharing the article, I checked it out and I’m still not sure why it’s not working, especially since all of the other pages on my site are working fine, even the other screens on the plug-in. It’s just the Taxonomies screen of the plugin that goes straight to a 504.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    Do you have any experience, or have someone handy who does, that would be able to check the site’s error logs at all?

Viewing 3 replies - 1 through 3 (of 3 total)
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