Take Quiz not working

  • Resolved Tonk

    (@tonk)


    1 year, 5 months ago

    We created a quiz with lifterLMS within a lesson.
    The first button you see is “Take Quiz” this button works OK, it takes you to the page with quiz information. At the bottom of this page there is the button “Start Quiz”. The problem is clicking this button it does NOT start the quiz!!! There seems to be NO link attached to this Start Quiz button.

    How do we solve this link problem?
    AND
    It might be connected with my previous question about link in sidebar not working… This is also a link that does not work ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nick Mariano

    (@reddotinmotion)

    @tonk,

    Could you please confirm that the quiz you are having problems with is a published quiz? (Note that logged-in WordPress administrators can see unpublished quizzes, but not non-administrators).

    If the quiz is indeed published, we might be looking at theme or plugin conflicts. As a result, we need to do a little bit of troubleshooting to find out what is going on. In particular, we need to:

    1. Rule out potential theme conflicts.
    2. Rule out potential plugin conflicts.

    Rule out potential theme conflicts

    Please temporarily switch from your current theme to any other default theme on your WordPress site. Then, check your website again. If the problem disappears, then is some conflict with the theme. If there is a theme conflict, please update your current theme if there is an update available. If there there is no update available or the update does not fix the issue, you can also reach out to the support team of the conflicting theme.

    Rule out potential plugin conflicts

    If the issue persists after you switched to a default theme, please deactivate all plugins on your website except the LifterLMS core plugin. Check to see if the issue disappears. If the issue disappears, then there is a plugin conflict somewhere.

    If there is a plugin conflict, reactivate each plugin one at a time until the problem re-appears. If you find the conflicting plugin, please update the plugin if there is an update available. If there there is no update available or the update does not fix the issue, you can also reach out to the support team of the conflicting plugin.

    Thread Starter Tonk

    (@tonk)

    Hi Nick,
    I checked the plugins and theme for possible conflicts.
    I noticed that a Twitter widget (now X) was throwing errors. When I removed this widget everything worked as a charm.
    So I can say that the problem was caused by Twitter widget in theme Bostan.
    Problem solved!

Viewing 2 replies - 1 through 2 (of 2 total)
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