Tags for download

  • Resolved edubrites

    (@edubrites)


    6 years, 5 months ago

    Hello,

    I’m using version 4.1.1 and when I insert / edit a download post, I can not add tags to the download, even with the tag already registered.

    When I do the quick editing, I can insert the tag, but when entering the full edition of the download the tag also does not appear.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    Thanks for reaching out to us.

    I tested this and it works on our test site. Please see the screenshot at https://www.dropbox.com/s/0dhwsdhqel8y2ii/Screenshot%202018-11-02%2006.05.37.png?dl=0.

    Can you please check your browser console if it shows any error? A quick way to test for theme/plugin conflict would be to first switch to default WordPress theme and then disable all plugins except ours. Then test if the tags work. If it does, then activate 1 plugin at a time and test each time.

    Thread Starter edubrites

    (@edubrites)

    Hello

    I did the test by disabling some plugins as previously and the problem is in one of the installed plugins. The plugin that is debating with a role is the Ultimate Membership Pro </ strong>. After completing this plugin, the problem has been solved.

    Thanks for listening.

    Hello,

    Thanks for the update. I’m glad the issue is solved.

Viewing 3 replies - 1 through 3 (of 3 total)
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