Tags field missing from individual gallery settings

  • Resolved Tegid

    (@tegid)


    3 years, 9 months ago

    Hello, I recently updated the plugin from an old version (v2.2) to the newest one. In the old version there used to be a field to set tags for a whole gallery rather than just individual images. I was using these tags to build a filter with the Justified Image Gallery plugin. Since updating, the tags are missing and my filter has disappeared as a result.

    Is there some kind of data update process to get the tags back? I have not been able to find anything about this issue in the documentation or in the support forums. PHP and WordPress are both up to date. Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jaime Segura

    (@jaimeimagely)

    Hi,

    I will be glad to help, 2.2 (04.04.207) is quite an old version, the plugin has changed a lot in the last 4 years. Mihai from our support team brought this to the developers attention, they would need to dig into the plugin code and see if this option is still available (probably buried if present at all).

    We will keep you posted.

    Thread Starter Tegid

    (@tegid)

    Hi Jaime, that would be great, thanks! This website has used the same filter function for several years and we would really like to keep it.

    I should also mention that the filters are still working, so the data must still be there in the database. However, after updating we don’t have the ability to specify tags for any new galleries or change them for existing ones.

    Hi @tegid ??

    Great! Thank you for the insights!

    We’ll inform you as soon as we have an official response from our developers about this.

    We appreciate your patience ??

    Cheers.

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @tegid,

    We are very sorry – NextGen has a really huge codebase and it changed a lot with the time. I’ve checked with the devs and they can’t remember of this feature as something that was a thing in the past so I am sorry to say that there doesn’t seem to be much to do in this case.

Viewing 4 replies - 1 through 4 (of 4 total)
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