• Resolved sophiamarietaylor

    (@sophiamarietaylor)


    Hello!

    When manually adding or even when it automatically gets added via our product subscription the user gets a new role added. We want to make sure they are tagged with their new role in MailChimp so that we can send them content specific to their new role. We have continued to try everything, yet is it still not tagging.

    We also emailed in about the issue about 2 weeks ago
    Thanks so much for all of your help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ryanhungate

    (@ryanhungate)

    @sophiamarietaylor we do have documentation on this here, have you checked into that yet?

    Seems as if when the orders are placed you should be able to tap into this tagging function but it’s a fairly advanced function so please take caution on that and test in a staging environment before you deploy in production.

    If you still can’t accomplish this after looking into the hook, please let us know and we’ll try to recommend another approach.

    Hi sophiamarietaylor,

    I’m not 100% certain that I understand your exact use case, but if I read it correctly you need a way to sync user roles in WordPress with MailChimp tags?

    If so, we wrote a blog post about a no code solution to this a few weeks back titled “Syncing WordPress role with MailChimp tags”. The solution is based on the free tool WunderAutomation to set up automatic workflows and a premium add-on specifically for MailChimp.

    Blog post:
    https://www.wundermatics.com/2020/07/10/syncing-wordpress-role-with-mailchimp-tags/

    Would be fantastic if you’d leave a comment here or directly on the post to let us know if this is what you’re looking for.

    Plugin Author ryanhungate

    (@ryanhungate)

    @sophiamarietaylor just wanted to follow up with you to see if you needed help with the tagging feature. It’s not that difficult to implement if you haven’t already. Let us know if we can close this out as well.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Tagging Missing’ is closed to new replies.