Tagembed no longer updating Facebook Feed

  • Resolved stmatthewcr

    (@stmatthewcr)


    2 years, 8 months ago

    Have tried multiple Facebook feeds in various plugins which all stopped working eventually! I was hoping Tagembed would be different.

    Token is valid, Feed shows as connected, have tried refreshing and logging in again (which has fixed things in the past) but the feed has not updated for nearly a month.

    I was thinking of upgrading to increase the update time but obviously I won’t be doing that until I can prove the stability of Tagembed. At present it only shows on Desktop not Mobile but other times it doesn’t show on either – it’s just not reliable which is a shame as it rates highly in usability when it works!

    I will persevere for a little while longer and then move on and try another plugin.

    Jon

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Unfortunately, it’s not stable. I’ve been using it for about a year and I have had to reconnect FB 3 or 4 times.

    Recently it stopped working for a week. I deleted the Facebook link and set it up again. It worked long enough to share the last 100 posts on my site, then stopped working again. It hasn’t updated for 8 days

    Plugin Author Tagembed

    (@tagembed)

    Hello @phasar40 @stmatthewcr ,

    You are right, we were facing trouble with Facebook Feed Updates. We have fixed it today.

    Please check and track for a day. Please updates us how it is working now.

    Thank you so much for reporting the issue.

    Kind Regards,
    Emma from tagembed

    I did some tests on my site and it is working fine, after a few weeks I changed the theme and now it doesn’t work on the mobile.
    Will you fix it?

Viewing 3 replies - 1 through 3 (of 3 total)
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