TABS: second of two tabs does not open

  • Resolved sneoo4

    (@sneoo4)


    3 years, 3 months ago

    When using the TABS element, the second tab (of two) does not open, only the first tab is displayed.

    Theme: OceanWP
    26aug21 all plugins & theme to date

    • This topic was modified 3 years, 3 months ago by sneoo4.
    • This topic was modified 3 years, 3 months ago by sneoo4.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @sneoo4

    Thank you very much for reaching out to us.

    Don’t worry, we’ll check our plugin thoroughly and update it accordingly.

    Best regards,
    Support Team

    Same situation here, after latest update the tab fuction is not working at all. When click 2nd 3rd tab it doestn’t change at all.

    Can you advise a fix here. Thank you

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @jay83 & @sneoo4

    Thanks a lot for reaching out to us.

    We have read your message thoroughly.

    After investigating our plugin for a considerable amount of time we have found that the issue regarding the scroll top is not coming from our plugin.

    It seems to be a bug from the Ocean WP theme that is changing the behavior of all the “href” attributes.

    The bug has been found in the versions after 3.0.0

    If you have some technical knowledge you may look at the following screenshot where the Ocean WP theme is triggering the scroll functionality for all anchor tags that have href=”#something” which is not ideal.

    You can try switching to another theme to make sure that the theme is causing the issue. Moreover, we are afraid that the bug doesn’t only arise in our plugin but also in several other plugins. Hence, the theme developer should address that bug as soon as possible.

    Please contact the theme author to fix the bug.

    We’ll get in touch with them as well to inform them in this regard so that they quickly solve the issue.

    Kindest regards,
    Support Team

    Thread Starter sneoo4

    (@sneoo4)

    Hi Tarek,
    Thanks for getting into this. Can you give me the screenshot you’ve mentioned in your answer please? Thank you.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @sneoo4

    Thanks a lot for your response.

    Oh! Sorry, my bad.

    Here is the screenshot: https://i.imgur.com/RIwHffK.png

    Best regards,
    Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
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