• Resolved mmwbadmin

    (@mmwbadmin)


    Hi,
    I have 6 tabs on this page that I created with UAG.
    But on frontend the content of all 6 tabs is displayed all the time. The content is not shown in tabs (of about 50 booktitles each).
    It does work in the backend / editor.

    Any idea?

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello @mmwbadmin,

    Sorry for the inconvenience caused to you.

    Please try these debugging steps

    Make sure you are using the latest version of the Spectra 2.0.11
    Regenerate Assets from Spectra admin dashboard
    Empty cache and hard reload while on the editor screen. Here’s how: https://share.bsf.io/2NumNvZ2

    If this fails to work, please open a support ticket from our website so that the support team can look into this.

    Regards.
    Judith.
    `

    Thread Starter mmwbadmin

    (@mmwbadmin)

    Hi,
    followed the 3 debugging steps.
    Ticket ID = 236690

    Nate

    (@goseongguy)

    I would take a look at whatever tools you are using to optimize your JavaScript. See if the browser reports any console errors.

    Thread Starter mmwbadmin

    (@mmwbadmin)

    Hi @judith0 , @goseongguy ,
    After cleaning the cache(s), disabling all plugins, changing theme, re-installing Spectra, trying to recreate the page, I switched to Kadence Blocks. Solved

    Hello @mmwbadmin,

    We’re glad you were able to resolve this.

    So I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

    Unfortunately, this problem persists in the latest version as of today.

    The tabs look okay in the editor but, on the frontend, the content (powered by shortcodes) of all tabs is displayed one after the other on the first tab itself.

    Hi @backpackingseries ,

    Thanks for writing back.

    To help you better I request you open a support ticket from here:https://wpspectra.com/support/, so that we may help you better.

    Regards.’

    Judith.

    There’s not a lot more to share on this problem. At least two people, five-months apart, have had this issue on this thread.

    Hope you can take this feedback to your devs from here.

    Kind regards,

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @backpackingseries,

    To resolve the issue you’re experiencing, we recommend making sure that you have the latest version of Spectra installed. Please check if an update is available and install it if needed.

    If you’re still encountering the problem after updating to the latest version, please let us know so we can further investigate the issue.

    Thank you for bringing this to our attention. We value your feedback and want to ensure that you have the best possible experience with our product. Have a great day!

    Hi,

    I’m using Astra pro and Elementor — tabs are not showing content on mobile but display on desktop and in the Elementor interface in responsive mode.

    > responsive mode is set to show content on mobile
    > deleted cache on the website
    > Turned off plugins and issue persists

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @atlla,

    Would you please start your own thread?

    Let’s help the forum stay “clean” as per the forum guidelines.

    Have a nice day!

    Oh, my bad

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Tabs not working on frontend’ is closed to new replies.