Tabs not responsive

  • Resolved joseManuel

    (@nesttt84)


    3 years, 7 months ago

    Hello BF team,

    AS you can see in follow image link Image Link

    The 3 icons (desktop,mobile,tablet) are not clickable, imposible to click and switch the display conditions.

    Is this feature of switching display enabled in the plugin?

    Thank you in advance for your support,

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @nesttt84 ,

    I have checked the same at my end and it seems to be displaying fine. Please refer to this screenshot.

    We’ll need to take a closer look to see why this might be happening. But, this might take a little longer. Therefore, I’d request you to check whether there are any plugins installed that might be causing this?

    Here is what you can do to check:

    1. Please try switching to another theme, like Twenty Seventeen, and check whether the issue persists. If yes, then it is not the theme that is causing the error.

    2. Deactivate all plugins temporarily and see if that solves the problem. Then, activate plugins one by one to see which plugin is causing the problem.

    Please let me know how that goes. I will be happy to help with any further assistance you might need.

    Regards,
    Sweta

    Hello @nesttt84 ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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