Tabs jump when clicking – Genesis theme

I’ve discovered this is only happening in Chrome and Brave, but not Safari or Firefox. Still unsure what could be the cause.

Hi,
I have visited your site and checked your issue so Kindly Give me your theme package to check your issue on my server and fix the issue.

Thanks
Sunil

Sure, just let me know how to send you the ZIP. Thanks!

Hi,
Kindly Share your Theme Download link So that i can check it on my server and can give you solution

Thanks

This is the theme:

https://my.studiopress.com/themes/business/

As it’s a premium theme, I don’t believe there’s a secure way to share a link, correct?

Thanks!

Hi,

sorry for the delay.
this theme package is not available in our theme collection so please share your theme package here – wpshopmart[at]gmail[dot]com. we will check the error and provide you solution accordingly.

Thanks

thanks – emailed that over today.

I got your email .i will check the issue with theme and will provide you solution soon.
Thanks

Hi ,

Sorry for delay i wasn’t able to reply due to some other reason.I got your theme package but as i got to know you send me child theme and its asking for parent theme so please send me its parent theme also for further process.
Thanks

Sure – I had actually emailed both the parent and child theme to the wpshopmart email address on 9/4. I was directed to your support forum, but it’s not clear how I sign up for that without an invitation. I will re-send the parent theme today to that same email address. Thanks.

Hi ,
i checked tab plugin with both of your genesis and business pro theme but i didn’t get any issue regarding scrolling but as i saw your theme is asking for different different plugins to activate so may be those plugins are conflicting with our tab plugin so my suggestion is try to deactive those plugins one by one and let me know which one is conflicting.

Thanks

Hi there-

Thanks for looking into this. As I mentioned in the original post:

I’ve tested this on a fresh install of WordPress with *only* this plugin installed and replicated the same behavior with this theme.

So it doesn’t appear other plugins would be creating an issue.

Please contact us here – wpshopmart[at]gmail[dot]com.

Thanks

Ok, I’ve resumed the email thread we already had going, please look for subject: business pro theme – conflict with Tabs

thanks!

Hi ,

i will solve your query there .

Thanks