Tabs Information not showing

  • Resolved ulefos1199

    (@ulefos1199)


    3 years, 2 months ago

    Hi
    When i go to a product page the description is visible in the tab, if i click on additional information or reviews they are not there also if you go back to the description tab it also is gone. Ive found this
    Uncaught Error: Syntax error, unrecognized expression: 

    at Function.se.error (jquery.min.js?ver=3.6.0:2:13639)
    at se.tokenize (jquery.min.js?ver=3.6.0:2:21650)
    at se.select (jquery.min.js?ver=3.6.0:2:22477)
    at Function.se (jquery.min.js?ver=3.6.0:2:7116)
    at Function.s.find (jquery-migrate.min.js?ver=3.3.2:2:2230)
    at s.fn.init.find (jquery.min.js?ver=3.6.0:2:25047)
    at HTMLAnchorElement.<anonymous> (single-product.min.js?ver=6.1.0:1:876)
    at HTMLBodyElement.dispatch (jquery.min.js?ver=3.6.0:2:43064)
    at HTMLBodyElement.v.handle (jquery.min.js?ver=3.6.0:2:41048)
se.error @ jquery.min.js?ver=3.6.0:2
se.tokenize @ jquery.min.js?ver=3.6.0:2
se.select @ jquery.min.js?ver=3.6.0:2
se @ jquery.min.js?ver=3.6.0:2
s.find @ jquery-migrate.min.js?ver=3.3.2:2
find @ jquery.min.js?ver=3.6.0:2
(anonymous) @ single-product.min.js?ver=6.1.0:1
dispatch @ jquery.min.js?ver=3.6.0:2
v.handle @ jquery.min.js?ver=3.6.0:2

    Can you advise please.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support nathvi V. a11n

    (@nathvi)

    Hello @ulefos1199

    I’d be glad to help.

    I have tried to replicate what you describe using this product https://www.timports.co.uk/kiln-dried-logs/crate-of-kiln-dried-beech-hardwood-logs/

    But both the Description and Additional information are displayed on my end without errors:

    https://d.pr/i/vsGSmP
    https://d.pr/i/3k9jTZ

    Can you send us a screenshot of where this is showing?

    Or have the problem been solved? If this is still occurring, I’d also like to better understand your site. Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.

    Once we have that information, we’ll be in a better place to help.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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