• Resolved sabbirosa

    (@sabbirosa)


    In the home page tabs block is not working properly. I tried everything but it’s not working.
    On the edit page, the tabs are fine as I designed but on the live page, all tabs are opened automatically!
    https://imgur.com/a/Dm6ka4S here’s the problem showing in the image! ??

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @sabbirosa ,

    I suspect that there might be some cache issues.

    Here is what you can do to check:

    1] If you are using any cache plugin on your site, you should purge the cache afterward to ensure that any changes made to the code, files, or the outward appearance of the website go into effect on the next HTTPS request.

    2] The clearing of browser cache is only something you can do for your own device. You can clear cache for your WordPress site from the History or Settings tabs. Once selected, navigate to the “Clear Browsing Data” section.

    I hope that helps. Let me know how it goes.

    Regards,
    Sweta

    Thread Starter sabbirosa

    (@sabbirosa)

    I thought so too. I tried clearing the cache, disabling the cache plugin. I have also tried clearing history in multiple browsers and visiting the website. It was like that even after trying all the ways.
    The design of the tab also changed before the plugin update came out yesterday. Although the design has been fixed after the update of the plugin, all the tabs are on as before. ??
    The block was fine. I did not change anything before the problem started. So, I don’t think so it’s a caching issue. :/

    • This reply was modified 3 years, 10 months ago by sabbirosa.

    Hello @sabbirosa ,

    Could you please open a ticket with us from here so that we can debug the cause?

    Looking forward to hearing from you.

    Regards,
    Sweta

    Hello @sabbirosa ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Tabs block not working properly, all tabs are opened!’ is closed to new replies.