• Resolved winner singh

    (@winner-singh)


    Hi,

    I have updated to the latest version of the plugin for this website, I try to set the mobile version for each product table but it is not clickable (look at the screenshot https://ibb.co/Ch48Mcv )
    The second few customers complained that the page is very slow and when they try to add the product to the cart it takes more time.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CodeAstrology IT Firm

    (@codeastrology)

    Hello,

    Because of some other plugin conflict, it may happen ( Mobile tab not clickable ) try to find out that and let us know. Still not able to find out please contact us via support. https://codeastrology.com/support/

    A website can be slow because of the server.

    Thread Starter winner singh

    (@winner-singh)

    @codeastrology okay so what I did is, I deleted the plugin folder from the FTP and again install the plugin and that problem is solved now, but still, the other main problem is when the customer adds the product to the cart it takes so much loading time in the chrome browser when I checked with the firefox, it is working well. even very fast in firefox but in google chrome it is very slow.
    my servers are VPS and the backend is also VPS Mysql

    I used this plugin for my few of websites, and in every website it has same problem – in the chrome browser when the user try to add the product in the cart, it take so much time.

    • This reply was modified 3 years, 1 month ago by winner singh.
    • This reply was modified 3 years, 1 month ago by winner singh.
    • This reply was modified 3 years, 1 month ago by winner singh.
    • This reply was modified 3 years, 1 month ago by winner singh.
    Plugin Support CodeAstrology IT Firm

    (@codeastrology)

    Hello winner,
    we need to check this issue. after checking this we will know you.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Tablet and mobile tag not clickable’ is closed to new replies.