Tables list shows 1/3 of page

  • Resolved darrmik

    (@darrmik)


    4 years, 3 months ago

    Why would the backend format be only about 1/3 of the width of the page? When I look at my list of tables this is what I see:

    2020-08-04_10-18-12

    The dashboard is fine:

    2020-08-04_10-28-05

    Is there a setting or hook to have the tables page show full width?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author wpDataTables

    (@wpdatatables)

    Hi there.

    Issues like this are caused by a conflict with the theme you’re using or one of the plugins you have installed.

    Please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    Kind regards

    Thread Starter darrmik

    (@darrmik)

    I thought the same thing. I deactivated all plugins except wpDataTables.

    Still shows most of the menus as only 1/3 of the screen.

    The menus that show FULL PAGE are:
    Dashboard
    Getting Started
    Get Help
    Lite vs Premium

    All of the other pages are showing 1/3 of the page as shown in the image above.

    darrmik

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello again.

    Have you tried changing the theme?

    If that doesn’t work, please feel free to contact our premium support through a pre-purchase ticket. You can visit wpDataTables’ official website, and access the support platform there.

    Due to the rules of this forum, we cannot provide a direct link.

    Kind regards.

    Thread Starter darrmik

    (@darrmik)

    Yep…its the theme.

    Is there a class I can add to over ride the theme’s (Porto) formatting?

    darrmik

    Plugin Author wpDataTables

    (@wpdatatables)

    Hi again.

    We’re familiar with the Porto theme issue.

    However, due to the rules of this forum, we can’t provide any assistance here.

    Please open a pre-purchase ticket on our official support platform, and our support managers will gladly help you out.

    Kind regards.

    Thread Starter darrmik

    (@darrmik)

    Thank you for the help. Just knowing that this was a known issue was a big help. With a bit more googling I was able to find the solution.

    For the next guy looking for the solution, here is the link that gives step by step instructions. Don’t forget to create a backup before making changes.

    https://tmsplugins.ticksy.com//ticket/2417379/

    darrmik

    Thread Starter darrmik

    (@darrmik)

    Thank you for the help. Just knowing that this was a known issue was a big help. With a bit more googling I was able to find the solution.

    For the next guy looking for the solution, here is the link that gives step by step instructions. Don’t forget to create a backup before making changes.

    https://tmsplugins.ticksy.com//ticket/2417379/

    darrmik

    Plugin Author wpDataTables

    (@wpdatatables)

    Great work there!

    Thanks for letting us know you were able to resolve the issue.

    If you have any further questions or issues, please let us know.

Viewing 8 replies - 1 through 8 (of 8 total)
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