Tables do not load on Mobile

  • Resolved darrmik

    (@darrmik)


    4 years, 6 months ago

    I have created a table manually, entered a small amount of data, and set it so the data is editable on the front end. This all works and looks perfect on Desktop. When I check on mobile (both Android and iOS) the table never loads. If I remove the setting to hide until load finishes then I see that there is a spinning icon on the table that never finishes.

    Through the spinning icon I can see that it has pulled and is displaying some data in the table (grayed out and not editable), but the headers don’t line up with the columns.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter darrmik

    (@darrmik)

    Update:

    If I set the table to display “Excel – Like” then the table loads, shows all the headers for my columns, but there is no data in the table (on mobile, desktop still displays fine.)

    Plugin Author wpDataTables

    (@wpdatatables)

    Hello there

    Since you were able to create a table manually, it means you have the full version of the plugin, so this forum is not the place where we can help you. It is against the rules to provide support for the full version of the plugin here.

    Please open a new ticket on our official support platform https://tmsplugins.ticksy.com/, and one of our support managers will help you there.

    If your support expired, please open a pre-purchase ticket – it doesn’t require the purchase code, and you’ll be able to open the ticket even if your support expired.

    Kind regards.

    Thread Starter darrmik

    (@darrmik)

    Thx, I just opened the pre-purchase ticket you suggested

    darrmik

    Thread Starter darrmik

    (@darrmik)

    Thanx to support and their pre-purchase ticket, I found that there were multiple errors in the console (ctrl+shift+i in chrome) when my page loaded.

    “…has been blocked by CORT policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.”

    With a little research on google, the solution I found was to add a line to my .htaccess file. 

    
<IfModule mod_headers.c>
Header always set Access-Control-Allow-Origin "https://myDomain.com"
</IfModule>

    Tables now load on both desktop and mobile.

    Thx support

    Plugin Author wpDataTables

    (@wpdatatables)

    You are welcome.

    I am happy to hear that everything working fine now.

    I’d like to ask you a favor. Would you mind taking a few minutes to write a review for us on this link?

    Our free version is the only place where we can have proof for our hard work; your comments are beneficial for others to know what to expect when they’re looking for our plugin.

    Thank you in advance. It means a lot to us, and I am looking forward to reading your comment.

    Best regards.

    • This reply was modified 4 years, 6 months ago by Jan Dembowski. Reason: Deleted ?filter=5 from link
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @wpdatatables Don’t put ?filter=5 in your review links, it hides the non-5 star reviews from the person who uses that link and that’s not being completely honest. That’s not necessary as the stars default to 5 for all new reviews. The reviewer would manually need to change it to something other than 5 if they wanted to.

    I’ve removed that part and now they’ll see the actual reviews and not just the 5 star ones.

Viewing 6 replies - 1 through 6 (of 6 total)
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