TablePress Update Failed & Plugin Uninstalled

  • Resolved Devin

    (@dwcryan)


    8 years ago

    Hi,

    I am running WordPress 4.7.2.

    When I updated your plugin to the latest version, 1.8, my site went into maintenance mode and wouldn’t allow me access. Upon gaining access back I went to the plugins page. It stated that the TablePress plugin was removed. The folder tablepress still exists in the plugins directory, which would be why I got the following message when I tried to install it back:
    Installation failed: Destination folder already exists.

    I zipped up the tablepress folder and am thinking that if I then subsequently deleted the folder it would allow me install the plugin again. My concern is that I have lost all the tables my various posts and pages (no way of knowing what was contained in these tables at this point) are gone as the places I have checked are currently just showing the short codes to the world, i.e. https://dwcryan.com/resume/

    I checked my WP database and no tables stood out as a place where you are storing the data for tables (or with the update crashing and removing the plugin the tables are now gone). I do have a backup of my database pre-update and see in my posts where tablepress is referenced but not sure about table data themselves.

    Any assistance would be appreciated.

    Thanks,
    Devin

    • This topic was modified 8 years ago by Devin.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Devin

    (@dwcryan)

    What I had to do to fix the issue was:
    – Rename the ‘tablepress’ folder in the plugins folder
    – Install the plugin (no longer complains)
    – Miraculously still shows all the tables I had created and they work in the posts and pages they were added to. Kudos to the developer on this one as made me a happy customer!

    Still not sure why it failed in the first place and uninstalled everything during the update process.

    Thanks,
    Devin

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    thanks for your post, and sorry for the trouble.

    From what I can see, this seems to have been a temporary glitch on your server. Most likely, some file access rights were broken for the tablepress folder. Due to that, WordPress not able to completely delete and replace the folder, so that you had to do it manually.
    Unfortunately, this is out of control of TablePress, as it only delivers the files, but has nothing to do with the file access rights.

    The table data is stored in the wp_posts database table, which is why you didn’t see extra mySQL tables. Nothing is stored in files, basically to not run into issues when things like the update fail.

    Regards,
    Tobias

Viewing 2 replies - 1 through 2 (of 2 total)
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