Table rate shipping costs not working

  • ludv1g

    (@ludv1g)


    4 months ago

    Hello,

    I am using WPML for a multilingual site along with WooCommerce Multilingual & Multicurrency. The primary site currency is SEK, while the secondary site uses EUR. Additionally, I am utilizing WooCommerce Table Rate Shipping with two zones: one for Sweden (SEK) and one for Finland (EUR).

    In the Swedish zone, all table rate shipping prices function correctly. However, the Finnish site is experiencing issues. In the Finnish zone, I have configured the shipping cost to be 70.8 SEK (approximately 5.9 EUR) for products in category X, within the price range of 0 SEK to 1200 SEK (0 EUR to 100 EUR). Despite this, the checkout process displays a shipping cost of 11 EUR.

    I am unable to resolve this issue on my own. Upon examining the logs, I found the following entry:

    {"type":"shipping_fee","reference":"table_rate:3:13","name":"DHL SERVICE POINT","quantity":1,"unit_price":1100,"tax_rate":2500,"total_amount":1100,"total_tax_amount":220}],"order_tax_amount":580,"billing_countries":["FI","SE"],"shipping_countries":["FI","SE"],"merchant_data":"{\"is_user_logged_in\":false}","options":{"title_mandatory":true,"allow_separate_shipping_address":false,"date_of_birth_mandatory":false,"national_identification_number_mandatory":false,"verify_national_identification_number":false,"allowed_customer_types":


    The shipping method in question, DHL SERVICE POINT, is set to 70.8 SEK.

    I would greatly appreciate any guidance on resolving this matter.

    Thank you and have a great week.

    Best regards,

Viewing 1 replies (of 1 total)
  • Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello @ludv1g,

    Unfortunately we can’t provide you support in this forum as this is a WPML related question and there is a no commercial support policy allowed here on WordPress forums.

    As you are using WPML, please go to our support forum and open a chat there, we have all the required tools to assist you and we will be happy to help you to solve this issue quickly.

    Thank you for your understanding.
    Andrés

Viewing 1 replies (of 1 total)
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