• Resolved rruyter

    (@rruyter)


    Does the plug-in support Table Rate Shipping from Woocommerce?

    I tried to use the indicated fields, but the costs came out zero:

    g:shipping to Shipping.

    The generated feed show (in part) this. And that has the shipping rate set to zero

    verzending

    verzending land verzending service verzending prijs

    NL Nederland PostNL-NL NL €?0,00

    BE Belgi? PostNL-BE BE €?0,00

    The page I need help with: [log in to see the link]

Viewing 15 replies - 31 through 45 (of 45 total)
  • Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes,

    Could you already do the deepdive into the BE shipping costs?

    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes,

    Just wanting to check if this is still on your radar.

    Could you already do the deepdive into the BE shipping costs? It was not part of the latest update.


    Hi,

    We just pushed out a new release of the plugin that should solve the issue for your BE table rate shipping costs. Can you update the plugin and give it a try?

    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes,

    I did check a lot of values and they all match! Looks good.

    Many thanks.

    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes,

    Unfortunately looking at more products, some products got 0 as shipping costs (these products are on stock). With a couple of strange ones that gave 0 for NL and the right amount for BE.

    <g:id>297200</g:id>
    <g:title>Gietfles, 50 x 40 x 30 mm</g:title>
    <g:description>Gietfles voor gebruik met gietaarde. Binnenmaat c.a.: 50 x 40 x 30 mm. Buitenmaat c.a.: 65 x 60 x 30 mm</g:description>
    <g:link>https://www.dezilverwinkel.nl/gietfles-50-x-40-x-30-mm-2/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=297200</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/Gietfles-50-x-40-x-30-mm.jpg</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 21,75</g:price>
    <g:product_type>Brusselse aarde||Gietflessen</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>350.00 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    <g:id>350069</g:id>
    <g:title>Jump ring (verbindingsogen) maker 2.5-12.0 mm</g:title>
    <g:description>Tool voor het zelf maken van jump ringen met 20 assen voor het maken van ringetjes met een diameter van 2.5 tot en met 12.0 mm (in stappen van 0.5 mm). Deze jump ring maker wordt geleverd inclusief zaaghouder.</g:description>
    <g:link>https://www.dezilverwinkel.nl/jump-ring-verbindingsogen-maker-2-5-12-0-mm/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=350069</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/High-Quality-Jewelry-Making-Tools-ring-jumping-tool-Jewelers-Tools-Jump-Ring-Maker.jpg_Q90.jpg_.webp</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 205,00</g:price>
    <g:product_type>Jump ring (verbindingsogen) makers</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>5000 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 19,95</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    • This reply was modified 1 year, 12 months ago by rruyter.

    Hi,

    We checked and it seems that product ID 350069 does have the correct shipping costs in your feed.

    NL: the price of the product is EUR 205 which triggers this shipping table rule: https://www.dropbox.com/s/xtg6b5q6e2qnlqk/Screenshot%202023-03-24%20at%2015.43.49.png?dl=0. So the shipping price of EUR 0 seems correct?

    BE: the weight of the product is 5000, with that it meets this shipping table rule: https://www.dropbox.com/s/5bq3ek62uogtqy7/Screenshot%202023-03-24%20at%2015.45.16.png?dl=0. The 16,4876+VAT = EUR 19,95 so that shipping price seems correct too?

    For the other product, ID 297200, it all depends on what shipping class you configured with that product?

    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes,

    For ID 350069 you are right. That product adheres to the free shipping rule for NL. Sorry i missed that.

    But for ID 297200 something is wrong. The shipping class is ‘Pakket’.

    And on check out the shipping costs are given.

    Checkout view

    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes ,

    It has been a while since the last communication. I this issue still on your radar?

    If needed I can open up a DEV server for you.

    Hi,

    Apologies for the late reply. We have tried to reproduce the issue at hand however for us the NL shipping cost seem to be working fine.

    We created a simple product with these details (which should match your product example above): https://www.dropbox.com/s/xvhwgbpscoykaee/TableProd1.png?dl=0 and https://www.dropbox.com/s/rvw8ovger8mdyu5/TableProd2.png?dl=0

    We have copied your NL table rate settings: https://www.dropbox.com/s/03mbvqlh3qtbc5r/TableRate1.png?dl=0 and https://www.dropbox.com/s/1dgabpk93ftvfcm/TableRate2.png?dl=0

    After running the feed the product ends up in our test feed like this: https://www.dropbox.com/s/izpvj880joqo0kc/TableFeed1.png?dl=0

    So for us it seems to be working. Is there anything you did differently in your settings compared to what we did?

    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes.

    Thanks for the follow up. Oddly though, since the problem I saw with among others product with ID 297200 is still present.

    If you want to debug this on my DEV environment please let me know.

    I have compared your settings with ours.
    We have set Tax status to taxable i.s.o. None
    Our weight is set to grams not kilograms

    What I find interesting in the created XML file is that the main list of items that show the products to have 0 shippping costs are back to back and continue from some point to the end of file. There are 256 products in a list of 1435 that have this issue. Of those only 3 items are not back to back.
    Examples of back to back:

    <item>
    <g:id>297196</g:id>
    <g:title>Design stempel "made with love" - 4.0 mm, ImpressArt</g:title>
    <g:description>Designstempel met de tekst: made with love Afmeting: Lengte: 65 mm Stempelmaat: 4.0 mm Deze stempel is van het merk ImpressArt</g:description>
    <g:link>https://www.dezilverwinkel.nl/design-stempel-made-with-love-4-0-mm-impressart/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=297196</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/Design-stempel-made-with-love-4.0-mm-ImpressArt.jpg</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 9,50</g:price>
    <g:product_type>ImpressArt Design stempels</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>55.00 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    </item>
    <item>
    <g:id>297194</g:id>
    <g:title>Veerpasser 75 mm</g:title>
    <g:description>Veer/schroef passer met een beenlengte van 75 mm. Voor het eenvoudig overbrengen van afmetingen naar je werkstuk.  </g:description>
    <g:link>https://www.dezilverwinkel.nl/veerpasser-75-mm/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=297194</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/veerpasser_75.jpg</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 8,95</g:price>
    <g:product_type>Veerpassers</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>350.00 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    </item>
    <item>
    <g:id>297191</g:id>
    <g:title>Schuurlinnen 240</g:title>
    <g:description>1 vel schuurlinnen met een grofte van 240. Voor het schuren van metalen. Afmeting 280 x 230 mm Hoe hoger de grofte hoe fijner het schuurlinnen is.</g:description>
    <g:link>https://www.dezilverwinkel.nl/schuurlinnen-240/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=297191</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/Schuurlinnen.jpg</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 1,75</g:price>
    <g:product_type>Schuurlinnen</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>250 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    </item>

    Items not back to back:

    <item>
    <g:id>349385</g:id>
    <g:title>Zandkussen 180 mm, leer</g:title>
    <g:description>Met zand gevuld suede kussen met een diameter van 180 mm. O.a. te gebruiken als ondergrond tijdens het graveren en bewerken.</g:description>
    <g:link>https://www.dezilverwinkel.nl/zandkussen-180-mm-leer/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=349385</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/Zandkussen-150-mm-leer.jpg</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 24,75</g:price>
    <g:product_type>Vlaktassen||Graveerkogels &amp; -klemmen</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>800.00 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    </item>
    <item>
    <g:id>349385</g:id>
    <g:title>Zandkussen 180 mm, leer</g:title>
    <g:description>Met zand gevuld suede kussen met een diameter van 180 mm. O.a. te gebruiken als ondergrond tijdens het graveren en bewerken.</g:description>
    <g:link>https://www.dezilverwinkel.nl/zandkussen-180-mm-leer/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=349385</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/Zandkussen-150-mm-leer.jpg</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 24,75</g:price>
    <g:product_type>Vlaktassen||Graveerkogels &amp; -klemmen</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>800.00 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    </item>
    <item>
    <g:id>349385</g:id>
    <g:title>Zandkussen 180 mm, leer</g:title>
    <g:description>Met zand gevuld suede kussen met een diameter van 180 mm. O.a. te gebruiken als ondergrond tijdens het graveren en bewerken.</g:description>
    <g:link>https://www.dezilverwinkel.nl/zandkussen-180-mm-leer/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=349385</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/Zandkussen-150-mm-leer.jpg</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 24,75</g:price>
    <g:product_type>Vlaktassen||Graveerkogels &amp; -klemmen</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>800.00 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    </item>
    
    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes,

    I saw a lot of updates of the plugin passing by, so you have been very busy.

    Did you have time to look at the issue of this ticket?

    If you can’t reproduce yourself, I can give you access to my DEV environment.

    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes,

    The latest update fixed this issue. Many thanks. I’ll mark it resolved!

    Thread Starter rruyter

    (@rruyter)

    Hi?@supportadtribes,

    Today I noticed that all shipping costs are set to zero 0 in the feed. So almost 3 days ago, it worked very good. There was one issue I wanted to report later (all items were duplicated).

    Main first problem is that all shipping costs are set to zero. Not sure if this is related to my original problem with the use case of having two shipping countries.

    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes,

    An other observation regarding the above. The XML feed with zero shipping costs is automatically created.

    When I create an XML feed by hand, the shipping costs are shown. But some items are shown duplicate. In the example case with zero and non zero shipping costs. [edit] additional comment: with the shipping field removed, this id is still duplicated in the XML feed. So the duplication does not seem to be related to the shipping issue.

    <item>
    <g:id>296632</g:id>
    <g:title>Potlood Quick-Pick 1 stuks</g:title>
    <g:description>Dit is een handig potlood wat een beetje kleeft. Hiermee kun je makkelijk kleine steentjes op hun plek zetten/duwen.</g:description>
    <g:link>https://www.dezilverwinkel.nl/potlood-quick-pick-1-stuks/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=296632</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/Potlood-Quick-Pick1-stuks.jpg</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 1,25</g:price>
    <g:product_type>Overig</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>10.00 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 0</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    </item>
    
    <item>
    <g:id>296632</g:id>
    <g:title>Potlood Quick-Pick 1 stuks</g:title>
    <g:description>Dit is een handig potlood wat een beetje kleeft. Hiermee kun je makkelijk kleine steentjes op hun plek zetten/duwen.</g:description>
    <g:link>https://www.dezilverwinkel.nl/potlood-quick-pick-1-stuks/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=296632</g:link>
    <g:image_link>https://www.dezilverwinkel.nl/media/Potlood-Quick-Pick1-stuks.jpg</g:image_link>
    <g:availability>in_stock</g:availability>
    <g:price>EUR 1,25</g:price>
    <g:product_type>Overig</g:product_type>
    <g:condition>New</g:condition>
    <g:shipping_weight>10.00 g</g:shipping_weight>
    <g:shipping>
    <g:country>NL</g:country>
    <g:service>Nederland PostNL-NL NL</g:service>
    <g:price>EUR 1,95</g:price>
    </g:shipping>
    <g:shipping>
    <g:country>BE</g:country>
    <g:service>Belgi? PostNL-BE BE</g:service>
    <g:price>EUR 2,95</g:price>
    </g:shipping>
    <g:identifier_exists>no</g:identifier_exists>
    </item>

    • This reply was modified 1 year, 10 months ago by rruyter.
    Thread Starter rruyter

    (@rruyter)

    Hi @supportadtribes,

    It has been a while since i got a reaction on my issue. is this still on your radar?

Viewing 15 replies - 31 through 45 (of 45 total)
  • The topic ‘Table Rate Shipping’ is closed to new replies.