Table Rate Shipping

Strange, on our test environment it does return the proper shipping costs: https://www.dropbox.com/s/b685lx3zdoqkl47/Screenshot%202023-03-08%20at%2015.59.17.png?dl=0

Maybe we made a mistake somewhere copy’ing your table rate settings. Could you share them again for the Netherlands?

Looks good on your side indeed. But I do see you have only one country and we have two.

Here again the NL shipping rules

• This reply was modified 2 years ago by rruyter.

Very strange, we have those configured exactly the same and in the same order on our website and it returns the proper shipping costs (still EUR 4,95).

How do these general tax settings look on your side? https://www.dropbox.com/s/5if9fhlmkgayp14/Screenshot%202023-03-08%20at%2019.18.55.png?dl=0

And these specific tax settings for the NL flat rate? https://www.dropbox.com/s/qenscqjoac6240p/Screenshot%202023-03-08%20at%2019.19.16.png?dl=0

See my settings here:

TBR config settings

Woocommerce Tax settings

The ‘Inconsistente belastinginstellingen‘ fix changes my products to be shown without tax in the shop and that is not my intention.

• This reply was modified 2 years ago by rruyter.

I also disabled the second country, but this gives still the same issue for the remaining zone.

So having only one zone is not the solution unfortunately

Thanks for this, that does indeed explain why you are getting EUR 5,99 in the feed. When we change our WooCommerce tax settings to the ones you use we are not also getting EUR 5,99 in our feed. See: https://www.dropbox.com/s/w04t709i3uomr28/Screenshot%202023-03-10%20at%2008.54.11.png?dl=0

Now the question is is the EUR 5,99 correct or the EUR 4,95. We will investigate this today.

Cool that you could reproduce this.

My intend is that EUR 4,95 is the right value.

Hi,

We found out that for the WooCommerce Table Rate plugin VAT was being calculated twice. We have just pushed out a new release of our plugin that should solve the issue at hand. Can you try updating the plugin and see if it solves the issue at hand for both the NL and BE?

Checking now.

The NL shipping rate is now correct in a lot of cases, but also a considerable amount of cases they are set to 0.

And the second shipping for BE is totally incorrect or also 0 when NL is 0.

354994 Ringbuig apparaat – 8 delig Vorm set voor het buigen van ringen. Deze set bestaat uit 5 rondeinzetjes, 1 rechte- , 1 scherpe hoek en 1 houder. Bevestig de houder in de bankschroef of op je werkbank. Plaats de juiste inzet in de houder en het is nu heel eenvoudig om je ring te buigen. https://www.dezilverwinkel.nl/ringbuig-apparaat-8-delig/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=354994 https://www.dezilverwinkel.nl/media/ringbuig-apparaat.jpg in_stock EUR 175,50 Ringoprekkers & -buigapparaten||Ring tribuletten||Vormijzers New 9000 g NL Nederland PostNL-NL NL EUR 0 BE Belgi? PostNL-BE BE EUR 0 no

353007 Verzilverd koperdraad, vierkant 0.8 mm (6.0 mtr) Vierkant verzilverd koperdraad met een diameter van 0.8 mm en een lengte van 6.0 meter. (alleen te bestellen als 1 lengte van 6.0 meter) https://www.dezilverwinkel.nl/verzilverd-koperdraad-vierkant-0-8-mm/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=353007 https://www.dezilverwinkel.nl/media/vierkant-verzilverd-koperdraad.jpg out_of_stock EUR 8,50 Koper||Draad New 40.00 g NL Nederland PostNL-NL NL EUR 0 BE Belgi? PostNL-BE BE EUR 0 no
352677 Ringmaten van aluminium – vlak 3.5 mm, nr 1-33 33 delige ringenmaten set van aluminium voor het opmeten van de juiste ringmaat. Vlakke ringen met een breedte van 3.5 mm en een nummering van 1 t/m 33 https://www.dezilverwinkel.nl/ringmaten-van-aluminium-vlak-3-5-mm-nr-1-33/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=352677 https://www.dezilverwinkel.nl/media/ringmaat-1-33.jpg out_of_stock EUR 17,25 Ringenmaten New 165.00 g NL Nederland PostNL-NL NL EUR 0 BE Belgi? PostNL-BE BE EUR 0 no
352672 Boren en frezen standaard, kunststof Kunststof houder voor c.a. 100 boortjes en frezen. Zowel vlak als schuin te plaatsen. https://www.dezilverwinkel.nl/boren-en-frezen-standaard-kunststof/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=352672 https://www.dezilverwinkel.nl/media/frezenstandaard-blauw-5.jpg out_of_stock EUR 6,90 Opbergen New 155.00 g NL Nederland PostNL-NL NL EUR 0 BE Belgi? PostNL-BE BE EUR 0 no
352663 Koperdraad, halfrond 0.7 mm (6 mtr) Halfrond koperdraad met een diameter van 0.7 mm en een lengte van 6 meter. https://www.dezilverwinkel.nl/koperdraad-halfrond-0-7-mm-6-mtr/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=352663 https://www.dezilverwinkel.nl/media/Koperdraad-rond-0.7-mm-100.0-cm.jpg out_of_stock EUR 8,75 Draad New 4.00 g NL Nederland PostNL-NL NL EUR 0 BE Belgi? PostNL-BE BE EUR 0 no

My previous post is waiting moderation. Probably because of some links. Here without examples.

The NL shipping rate is now correct in a lot of cases, but also a considerable amount of cases they are set to 0.

And the second shipping for BE is totally incorrect or also 0 when NL is 0.

When we add this product to your cart and fill in a Dutch address you website also shows the shipping costs are free (similar to what it shows in your feed): https://www.dezilverwinkel.nl/ringbuig-apparaat-8-delig/

For the other examples in your feed I cannot test this as they are all out of stock and I therefore cannot put them in your cart to see what shipping costs your website shows.

Do you have some more examples that are in stock?

Ah, yes, I forgot. Orders above € 150 for NL shipping is free. That would be the cause. So for NL (or the first shipping info) I think it is fixed.

Then for the second shipping country (BE) it’s not working yet

Below the example with both NL and BE shipping costs.

<item>

<g:id>356087</g:id>

<g:title>Vijlwas, rond centrisch gat - ? 27 mm hard, rood - Economy</g:title>

<g:description>Staaf vijlwas met een lengte van 155 mm en een diameter van 27 mm. Het centrisch gat heeft  een diameter van 16 mm. Dit artikel is onderdeel van ons Economy assortiment, dit zijn materialen geschikt voor hobbymatig gebruik welke wij zeer gunstig voor u hebben ingekocht.</g:description>

<g:link>https://www.dezilverwinkel.nl/vijlwas-rond-centrisch-gat-o-27-mm-hard-rood-economy/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=356087</g:link>

<g:image_link>https://www.dezilverwinkel.nl/media/vijlwas-rood-gat.jpg</g:image_link>

<g:availability>in_stock</g:availability>

<g:price>EUR 10,75</g:price>

<g:product_type>Vijlwas</g:product_type>

<g:condition>New</g:condition>

<g:shipping_weight>150.00 g</g:shipping_weight>

<g:shipping>

<g:country>NL</g:country>

<g:service>Nederland PostNL-NL NL</g:service>

<g:price>EUR 4,95</g:price>

</g:shipping>

<g:shipping>

<g:country>BE</g:country>

<g:service>Belgi? PostNL-BE BE</g:service>

<g:price>EUR 0,86</g:price>

</g:shipping>

<g:identifier_exists>no</g:identifier_exists>

</item>

<item>

<g:id>356083</g:id>

<g:title>Vijlwas, rond massief - ? 27 mm hard, rood - Economy</g:title>

<g:description>Massieve staaf vijlwas met een diameter van 27 mm en een lengte van 155 mm Dit artikel is onderdeel van ons Economy assortiment, dit zijn materialen geschikt voor hobbymatig gebruik welke wij zeer gunstig voor u hebben ingekocht.</g:description>

<g:link>https://www.dezilverwinkel.nl/vijlwas-rond-massief-o-27-mm-hard-rood-economy/?utm_source=Google Shopping&utm_campaign=Google Shopping NL&utm_medium=cpc&utm_term=356083</g:link>

<g:image_link>https://www.dezilverwinkel.nl/media/vijlwas-rood-massief.jpg</g:image_link>

<g:availability>in_stock</g:availability>

<g:price>EUR 10,75</g:price>

<g:product_type>Vijlwas</g:product_type>

<g:condition>New</g:condition>

<g:shipping_weight>150.00 g</g:shipping_weight>

<g:shipping>

<g:country>NL</g:country>

<g:service>Nederland PostNL-NL NL</g:service>

<g:price>EUR 4,95</g:price>

</g:shipping>

<g:shipping>

<g:country>BE</g:country>

<g:service>Belgi? PostNL-BE BE</g:service>

<g:price>EUR 0,86</g:price>

</g:shipping>

<g:identifier_exists>no</g:identifier_exists>

</item>

Well, and an addition. I see that all out of stock products got shipping of 0. That is incorrect.

I only filter out products that are hidden in the shop and for search. So out of stock is still part of the file.

• This reply was modified 2 years ago by rruyter.

“I see that all out of stock products got shipping of 0” –> I am pretty sure that is because of WooCommerce. You cannot put products that are out of stock in a cart and as such WooCommerce is not returning a shipping cost.

Lets deepdive into the BE shipping costs. Can you share the TBR rules again so we can double check if we have the correct settings copied? Also, how does your BE WooCommerce Tax rule look?

Here are the BE rules again.