Table of contents jump links leading to 404 page

  • Resolved Alessio Rigoli

    (@agrtechnology)


    2 years ago

    Been a user of this plugin for quite a while now and noticed on one of my blog posts if you expand the table of contents then click one of the heading links which should jump to the specific section it does and then immediately goes to a 404 page.

    For example in this post: https://agrtech.com.au/business/best-learning-management-system-for-small-business/ if I click the heading it scrolls down then about 1 second later redirects me to a 404 page. I have tried clearing out cache and other posts to see if it can be replicated and each time run into the issue.

    Wondering if I could please get some help, thank you

Viewing 15 replies - 1 through 15 (of 32 total)
  • Plugin Author Magazine3

    (@magazine3)

    Hi, Sorry for the inconvenience extremely. Can you please let us know is it happening after any recent update? If yes, Do let us know. So that we will assist you accordingly to fix the issue.

    Thread Starter Alessio Rigoli

    (@agrtechnology)

    No recent updates from this plugin just general plugin updates for stuff like image galleries etc this issue has been happening for a few weeks now

    Plugin Author Magazine3

    (@magazine3)

    Hi, . Can you please copy the post text from the editor and add it to?https://pastebin.com/?and share the link with us? So that we will check the issue and assist you to fix the issue.

    Thread Starter Alessio Rigoli

    (@agrtechnology)

    What do you mean, just any random post from the blog?

    Plugin Author Magazine3

    (@magazine3)

    Hi, We mean the page/post of the issue which you are facing currently, So that we wil analyze the issue and assist you to fix it.

    Thread Starter Alessio Rigoli

    (@agrtechnology)

    Any blogpost has the issue, if you click through blogposts on https://agrtech.com.au/blog/ you will see the same issue

    Plugin Author Magazine3

    (@magazine3)

    Hi, Sorry for the inconvenience extremely. Can you please check once if it’s due to any conflict? If possible, Kindly please check once by deactivating the active plugins one by one on your site and let us know back which one is causing the issue. So that we will test the same and assist you accordingly to fix the issue.

    Thread Starter Alessio Rigoli

    (@agrtechnology)

    I have unfortunately issue still remains

    Plugin Author Magazine3

    (@magazine3)

    Hi, Sorry to hear about it. It seems there is an issue with the input which you are adding to the page. Kindly can you please help us with the input which you are adding once? If possible kindly copy the post text from the editor and add it to?https://pastebin.com/?and share the link with us. So that we will analyze the issue and assist you to fix it immediately.

    Thread Starter Alessio Rigoli

    (@agrtechnology)

    heres a link to whole html of one blogpost which also leads to 404 if you click any of the jumplinks in the table of contents: https://pastebin.com/4CDPwrxv

    Plugin Author Magazine3

    (@magazine3)

    Hi, Sorry for the delay in response. Kindly share the URL of that blog post as well, So that we will analyze both and assist you to fix the issue. And also it seems the link is open only once after closing it, Kindly reshare it if possible. Kindly cooperate with us to find the root cause of the issue.

    Thread Starter Alessio Rigoli

    (@agrtechnology)

    This one should work: https://pastebin.com/TGB3SG11

    Plugin Author Magazine3

    (@magazine3)

    Hi, Thank you for sharing, Also Kindly share the URL of that blog post as well, So that we will analyze both and assist you to fix the issue. Kindly cooperate with us to find the root cause of the issue.

    Thread Starter Alessio Rigoli

    (@agrtechnology)

    In the pastebin link I also included the URL at the top

    Plugin Author Magazine3

    (@magazine3)

    Hi, it issue seems very strange, It might be because of the theme or something. We need to debug the issue thoroughly to know the root cause of the issue. Kindly please let us know the WordPress theme which you are using once. So that we will test this scenario with the given info and assist you to fix the issue immediately.

Viewing 15 replies - 1 through 15 (of 32 total)
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