Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support AR Rasel

    (@arrasel403)

    Hi @onesoftindiana ,

    Hope you are doing well. Sorry to hear that you are facing issues.

    I have checked on my site, and I can’t reproduce the issue. I am getting ok. Check this screencast.

    Moreover, I am getting errors on your (@onesoftindiana) shared site console. Check this screenshot.

    However, I am requesting you clear the server and website cache. As well as regenerate assets from here: Essential Blocks > Settings > Asset Regeneration. After that, recheck once now.

    Hope your issue will be fixed. Let us know how it goes.

    Thanks!

    Thread Starter Ryan

    (@onesoftindiana)

    @arrasel403 – I have cleared all cache. Done Asset Regeneration. Still facing the same issue.

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @onesoftindiana

    I trust you’re in good health. I apologize for the inconvenience you’ve experienced. We’ve identified this problem with the latest EB version and have escalated it to our DEV team for resolution. I’ll keep you updated on any progress here.

    I kindly request your patience as we work to implement the fix. Your attention to detail is greatly appreciated.

    Wishing you a wonderful day ahead. Thank you.

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @onesoftindiana

    I trust you’re doing well. We’re excited to announce the release of version 4.2.0, which addresses the reported issue. Would you be so kind as to update the plugin and inform us of your experience with the latest version?

    Your feedback is highly valuable to us.
    Thank You.

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @onesoftindiana

    I hope you’re doing well. I wanted to check in regarding a previous support request you submitted. Although the thread was marked as resolved due to inactivity, please know that you can always reopen it if you have more questions or concerns.

    Before opening a new request, I suggest reading through this post, as it might already contain answers or solutions to your issue. If you still need help after reading it, please feel free to reopen the thread or create a new request.

    Thank you for your attention to this matter, and I’m here to assist you when needed.

Viewing 5 replies - 1 through 5 (of 5 total)
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