• Resolved James

    (@kevin88)


    Hello,

    I have been a long time user of your plugin – I think it is fantastic.
    However, today I visited my website and the formatting seems to have disappeared?

    View post on imgur.com

    There are meant to be 3 pricing boxes stretching across the page (like where I have drawn the red line).

    How can I fix this?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    Sorry for the trouble. Let’s see how e can help.

    This seems to be an issue unique to your installation because we have had no other reports of it and cannot replicate it to our local install of WordPress.

    A theme or a plugin update might have caused a conflict with Easy Pricing Tables. We need to find out what is causing the issue in order to be able to address it.

    To search for conflicts, please follow these steps.

    1. First please deactivate all plugins except Easy Pricing Tables and see if the issue persists.
    2. If the issue is resolved, reactivate your plugins one by one to see if the issue returns.
    3. If no conflict is found among your plugins, try reverting to a default WP theme like ‘Twenty Sixteen’, or ‘Twenty Seventeen’, and see if the issue is resolved.

    Head here for detailed instructions:
    https://fatcatapps.com/knowledge-base/search-for-conflicts/

    If you find a conflict with a plugin or theme, please let us know the name of the conflicting software and also try to contact the author of the conflicting software to see if they can fix it.

    Thanks.

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    It’s been a few days since we replied last. We just wanted to make sure that your issue got resolved. I will mark this thread as resolved in a few days if we do not get a reply back from you within a few days.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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