• Resolved djsilverfox

    (@djsilverfox)


    Hi, our schedule tab view is no longer tabbing. We’re on 2.3.3.3 because of conflicts.

    Any ideas please?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Thread Starter djsilverfox

    (@djsilverfox)

    It seems to work on the plugin-derived schedule page
    https://radioverulam.com/our-schedule-2020

    Yes I noticed the same issue… It’s also not working at Radio Station demo page https://radiostationdemo.com/master-schedule/tabbed-view/

    Any idea when this will be resolved?

    Plugin Contributor Tony Hayes

    (@majick)

    @djsilverfox Can you let me know why you are using 2.3.3.3? We would rather not try to support older versions if possible, as it may have been something we fixed already. Can you try a later version on staging to see if this is the case?

    @midwestbroadcasting This may or may not be the same issue for you depending on what version you are using… Can you provide a link?

    The tabs on the tab schedule are working fine for me on the demo site however.

    If either of you are using an assets minifier or cache, I would suggest clearing the cache and reloading the page as well. We had another issue recently where an old resource was being loaded from the cache.

    @majick Strange thing… when I visit the demo page I’m seeing the same issue I’m having on my site, image capture of your site here https://wordpress-620976-2015983.cloudwaysapps.com/wp-content/uploads/2021/07/Capture.png

    You can see the loading at first glance go to the correct tab, then defaults to Monday.

    The links below are a live site and one a work in progress

    https://www.madcitysportszone.com/on-air/
    https://wordpress-620976-2015983.cloudwaysapps.com/on-air/

    Thanks again for the great plugin… looking forward to the pro version!

    Plugin Contributor Tony Hayes

    (@majick)

    @midwestbroadcasting Okay, that is a bit more specific than just “not tabbing” as @djsilverfox first mentioned. We’ve had another report for that and I’ve just opened a support issue on Github for it:
    https://github.com/netmix/radio-station/issues/363
    Can you follow that issue instead please, so we can keep this thread on topic.

    @djsilverfox In both URLs you provided, clicking the tabs does not change days… So I can’t see a difference between the pages myself. The genre highlighting is not working either, and in fact is seems like the javascript is not even loaded.

    I see you have a minify cache plugin activated. First thing to try is deactivating that and retesting the page. If it then works, reactivate the plugin and clear it’s cache. If not, I can suggest further steps, but again as this is an older version it may be something we’ve already resolved, and also suggest testing an updated version.

    • This reply was modified 3 years, 7 months ago by Tony Hayes.
    Thread Starter djsilverfox

    (@djsilverfox)

    Thanks @majick, in fact the two pages are the same as you say. We then discovered that it works when in preview mode in the back end, but not in normal view mode.

    Thanks for the suggestion on the minify, we’ll try that.

    We have to be careful with plugin updates as we’ve found conflicts in the past, I’ll speak to my web colleague.

    Thread Starter djsilverfox

    (@djsilverfox)

    Hi @majick , the minify did the trick, thanks ??

    Plugin Contributor Tony Hayes

    (@majick)

    @djsilverfox Sweet! Glad it worked. ??

    If you’re worried about potential conflicts, it may be worth setting up a staging site clone so you can test new updates periodically before rolling them out live.

    We’re definitely going to be adding some more interesting features as time goes on, as well as the bugfixes that come with each release, which are definitely less than ever now, which means it’s a lot more stable… and it’s worth noting that the upcoming Pro version will require the latest version of the free plugin to be installed to work.

    Plugin Contributor Tony Hayes

    (@majick)

    @midwestbroadcasting Turns out was just an initialization variable out of place causing the tabs to revert to default (first tab.)
    Have just added it to the develop branch for the next version, you can install it this way:
    https://netmix.com/radio-station/docs/FAQ/#how-do-i-install-the-latest-development-version-for-testing

    After the update v2.4.0.2 immediately the same problem. The Tabs remain at beginning of the week. In our case that is Monday. The develop version is no longer downloadable via Githup. Then you also get the v2.4.0.2.

    Is it possible to obtain the develop version again? Or will there be an update where it is fixed? Regards

    Any updates on the tabs issue?

    Holiday Break??

    Plugin Author Tony Zeoli

    (@tonyzeoli)

    Sorry, everyone. We were focused on launching PRO and then regrouping after on next steps.

    I believe Tony Hayes said to someone whi responded to our survey last week with a similar issue that fir some reason to he fix did not make it into the last development version but there’s a more recent development version over the last week thst includes the fix. Pending his chiming in here, I’d try the latest development version and see if they fixes the issue.

    I’ll send him a note and ask him to come through and let everyone know what’s going on.

    Plugin Contributor Tony Hayes

    (@majick)

    Sorry I missed this everyone as it was marked as resolved. The fix was included in 2.4.0.1, but somehow went missing in the 2.4.0.2 release process. This is really unusual a code commit to be reverted, I can only guess I miscopied the file somewhere along the line working with Git.

    I have added it back in to the develop branch for the upcoming 2.4.0.3 release, which should be out in the next day or so anyway:
    https://radiostation.pro/docs/FAQ/#how-do-i-install-the-latest-development-version-for-testing

Viewing 15 replies - 1 through 15 (of 17 total)
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