Tabbed content

  • Resolved sandnsurf

    (@sandnsurf)


    4 years ago

    Hi team. Love the plugin, was working well until an error today. All plugfins up to date and using the latest version of WP.
    Not sure how to fix. I use the tabbed content to create translations in posts and pages and all were working well until today. Now none of the tabbed content appears on the public page and the message in the editor reads:

    Your site doesn’t support “ub-tgb-block” block.

    Any assistance greatly appreciated before going back and re-writing 200 posts…

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter sandnsurf

    (@sandnsurf)

    Update, sorry.
    Solution for each posts seems to be to open as html, copy the html, retrieve the content and rebuild each tabbed block again. Time consuming, but seems to work. Not sure why all the tabbed content has suddenly decided it needs to be re-written…
    Here are screenshots fo the steps I am taking on each post:
    Tabbed content 1
    Tabbed content 2
    Tabbed content 3
    Tabbed content 4

    Plugin Contributor Alexis Pandaan

    (@alexius08)

    Hi @sandnsurf! Thanks for letting us know. Upon further inspection, it seems that something went wrong with your copy of the plugin. We don’t have a “ub/tgb-block” block. However, if the tabbed content block is being read correctly, you should instead see “ub/tab-block” when viewing the page in the code editor. Have you tried reinstalling the plugin from a freshly-downloaded copy?

    Thread Starter sandnsurf

    (@sandnsurf)

    Thank you @alexius08
    Have uninstalled and installed fresh version from WP and from website
    Unfortunately the ub/tgb-block persists in all the old posts, but when i manually edit and replace the ub/tab-block is added and persists
    Not sure what happened or if there is an easier fix, but for now will just rebuild the old posts. Thank you

    Hi @alexius08

    Im having this exact same issue, what could be the problem here?

    are there any updates, please let me know

    Thanks!

    Ok, Ive worked out the issue. If you had Atomic Blocks installed also and performed the migration since they changed to become Genesis Blocks, then all the tabbed content used within Ultimate Blocks will have this “ub/tgb-block” error shown.

    Its really horrible because we have quite a few pages already with this issue. Seems there is some conflict that occured in the migration process, between your plugin and theirs.

    Any thoughths on this??

    Thread Starter sandnsurf

    (@sandnsurf)

    Agreed, the event occurred with the conversion of atomic blocks to genesis.
    Fixed with search and replace of “ub/tgb-block” for “ub/tab-block”
    173 instances fixed and issue resolved.
    Mikke

    @sandnsurf Thanks for confirming! Still cannot understand at what point do the 2 plugins relate..

    And thanks for the tip on the solution! Great idea. Ill just used better search and replace to fix this up.

    Only thing I have in mind now, what other issues lay unnoticed, because the migration cannot be undone at this point! We have a very dynamic site…

    Thanks and have a great day!
    Nima

Viewing 7 replies - 1 through 7 (of 7 total)
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