‘Tab Content’ field is broken – can not edit when creating a new tab

  • Resolved lightfreelancing

    (@lightfreelancing)


    7 years, 7 months ago

    Hi,

    Please see link to my screenshot.

    I cannot access the ‘Content’ Field when creating a new tab in your plugin.

    I have installed the latest version, and i’ve purged my cache.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @lightfreelancing,

    There must be some type of JavaScript error going on. Do you know how to access the console to check for JavaScript errors? Also, are you using any WordPress Editor Customization plugins? We’re using the standard Editor implementation on this page so I’m surprised it’s experiencing issues.

    Let me know,
    Kevin.

    Thread Starter lightfreelancing

    (@lightfreelancing)

    Hi Kevin,

    I haven’t touched the Javascript myself. However I am using a plugin ‘WP ALL IMPORT – Advanced Custom Fields Add-On’
    Maybe that is playing around with your plug in.
    Any suggestions.

    (I will do a fresh install of both those plugins first anyway)

    Thread Starter lightfreelancing

    (@lightfreelancing)

    Problem solved.

    You have a compatible issue with Jetpack by WordPress.com
    Version 5.2.1

    Thats the plugin that was causing the problem ??

    Thanks anyway!

    Justin

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hey Justin,

    Thank you very much for getting to the root of the issue!

    Having a compatibility issue with Jetpack is definitely a problem so I will be looking into this today.

    Thanks for your help,
    Kevin.

Viewing 4 replies - 1 through 4 (of 4 total)
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