Tab Account Empty

  • Resolved soundflower

    (@soundflower)


    6 years, 10 months ago

    Hi I think I made a mistake and the page Account is empty
    Maybe a wrong shortcode ?
    The same for the password reset
    Thank You in advance

    • This topic was modified 6 years, 10 months ago by soundflower.

    The page I need help with: [log in to see the link]

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @soundflower,

    Please make sure that your Account page contains [ultimatemember_account] shortcode and Password reset page – [ultimatemember_password].
    Also, check that you’ve correctly assigned UM pages in Ultimate member -> Settings -> General -> Pages.
    This issue can be also caused by conflicts with your theme or other plugins, here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

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