• Resolved ketantecocraft

    (@ketantecocraft)


    Hello,

    I have activated SecureSubmit Payment mode and added Test mode “Public Key” and “Secret Key”. For admin side settings please review this -> https://nimb.ws/k5qF2L screen shot.

    But at checkout time after click on “Place Order” button can’t allow to do payment and display this https://nimb.ws/0EQ2Kw “System error” message. Can’t allow to do checkout and online payment.

    So please help me How can i fix this error issues in my woocommerce website.

    Thanks,
    Ketan.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SecureSubmit

    (@markhagan)

    Hi @ketantecocraft,

    “System error” responses are fairly rare, but they can happen on occasion. Are you still experiencing this? If so, are you able to review your PHP/web server error logs to see if there are any errors/exceptions being logged that may provide insight into what is going on? Please email our team ([email protected]) with any logs you find as well as the developer portal account you’re using during your tests, and we can review on our end as well.

    Thanks!

    Thread Starter ketantecocraft

    (@ketantecocraft)

    Now all working good.

    Thanks for your support.

    Hello,

    Could you please share the fix that worked for you? I’m having the same issue on my site.

    Thank you so much for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
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