SyntaxError: Unexpected identifier ‘stylesheet’

  • Resolved Jan

    (@locke85)


    12 months ago

    Hi there,

    after updating WP to 6.4.1 the SmartSlider3 Pro plugin seems to cause an SyntaxError. The error occurs when trying to edit a page. The page remains blank and the block-editor does not appear.

    Our current workaround is to deactivate the plugin, perform edits on the page, and then re-activate it thereafter.

    Please review this error and let us know how we can fix this.

    Thanks,

    Jan

    — Details about the site —-

    • WP Multisite
    • Plugin version 3.5.1.16 (Pro)
    • This topic was modified 12 months ago by Jan.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Robert

    (@robertnextendweb)

    Hi @locke85!

    The error you see is caused by changes that came with WordPress 6.3. Since then we have made compatibility fixes, so with the latest version of the plugin that error should not happen. I see you are using 3.5.1.16, so please update to the latest version, and that should fix it. If it wouldn’t, then please contact us here:
    https://smartslider3.com/contact-us/support/?topic=Conflict

    • This reply was modified 12 months ago by Robert.
    Thread Starter Jan

    (@locke85)

    Hi @robertnextendweb,

    thanks for pointing us to a newer plugin version. When trying to install the update another error occurs.

    Please note that we also tried updating the plugin via the bell at the top right of the SmartSlider dashboard. This also fails due to missing privileges. The plugin runs on a sub site of the WP multisite network. The “Check for Update” link, however, points to the domain of the main site. We then manually changed the domain in the address bar of the browser from main to sub site. As a result, we get redirected to the /network/update-core.php. On this page the newer version is not available.

    Lastly we tested activating the plugin for the entire network and then updating the plugin. This fails due to missing license for the main site :-/

    A clean re-install with the latest version is certainly an option for now. But how do we solve the issue for upcoming updates?

    Please kindly advise.

    Thanks,

    Jan

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @locke85

    I have just replied to your support ticket and described what is the problem with your setup. Could you check my message in your inbox, please?

    Important note: As per the forum guidelines topics about commercial products can not be discussed here, so I mark this topic as resolved now.

    If you have further questions or problems connected to the Pro version, then please either reply to the message that I sent you over the ticket system or feel free to open a separate ticket over the link below:

    if you have a new question that is not related to this topic.

    Best regards,
    Laszlo.

    Thread Starter Jan

    (@locke85)

    Hi @laszloszalvak,

    thanks for getting back.

    This is to confirm that we did receive your e-mail reply.

    Best regards,

    Jan

Viewing 4 replies - 1 through 4 (of 4 total)
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