• Resolved RickPrins

    (@rickprins)


    Hi There,

    I’ve got a problem with my checkout.

    When I order with my admin account everything goes like it should do, but when a customer wants to order they get the following message:

    SyntaxError: Unexpected token M in JSON at position 0

    This problem started yesterday and I cannot find the solution for it.

    Hope to hear from you soon!

    Kind Regards,

    Rick Prins

    • This topic was modified 6 years, 6 months ago by RickPrins.

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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there!

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.

    The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

    Please do let us know how that goes!

    In case this helps someone, we also experienced the same problem.
    We discovered that what was causing it was WP Fastest Cache with Cloudflare integration. (We haven’t tested yet if the Cloudflare integration is the culprit, but disabling WP Fastest Cache solved the problem.

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Thanks for sharing @zorbs!

    ??

Viewing 3 replies - 1 through 3 (of 3 total)
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