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Hi,

Do you use a cache plugin? Can you please provide a link to your calendar page.

I don’t think the plugin is cached. Here is the link to the calendar. https://www.vil.saint-henry.oh.us/upcoming-events/

Any updates on this?

Hi,

Have you tried the troubleshooting guide? https://time.ly/document/user-guide/troubleshooting/first-troubleshooting-step/

Hey Benjamin,

I have tried the troubleshooting guide. The problem is still there.

Hi @ashleyremaklus,

1. Make sure that your Calendar page is set to the right page in the settings.
2. No need to use shortcode on a page set as the default in the plugin settings.
3. Try turning on/off “Strict compatibility content filtering” in Events -> Settings –> Viewing Events.
4. Try turning on/off “Use frontend rendering” in Events -> Settings –> Advanced.

Do you use “iThemes Security” plugin?

Hey Benjamin,

I tried all the above and still no luck ?? Yes we use iThemes Security plugin.

Hey Benjamin,

Had an outsource developer do some behind the scenes things and now the calendar is up and running. Thank you very much for your help!

• This reply was modified 7 years, 9 months ago by ashleyremaklus.