SyntaxError: JSON.parse on Search box

  • Resolved gia2405

    (@gia2405)


    5 years, 2 months ago

    Hi,

    I have an error when I use the search box. Someone can help me?

    Error Message :
    “Please try again later.. [SyntaxError: JSON.parse: unexpected character at line 2 column 3 of the JSON data]”

    Thanks a lot

    Giacomo

Viewing 1 replies (of 1 total)
  • Plugin Author echoplugins

    (@echoplugins)

    Hi Giacomo,

    Sounds like something is blocking the knowledge base Javascript. Could be a third party plugin, we are not sure. You will need to submit a ticket on our website to help you further.

    This forum is not monitored regularly and it does not provide the tools for us to support you better.

    Please open a support ticket on our contact form at
    https://www.echoknowledgebase.com/contact-us/

    Thank you,
    Dave

Viewing 1 replies (of 1 total)
  • The topic ‘SyntaxError: JSON.parse on Search box’ is closed to new replies.