Sync with Follow Ups

  • Charlie

    (@charliemariephoto)


    4 years, 3 months ago

    Hi!

    Chased an older ticket a few times but got no response, no problem.

    We managed to figure out the root of my problem regarding parent subscription orders not triggering a PDF invoice. It’s because I disabled the standard WooCommerce email for parent subscriptions, and set one up with Follow Ups instead as I could customise it based on the type of subscription they ordered.

    My question is would you be looking to include a Follow Ups integration in the future, so PDF invoices could be triggered on certain Follow Ups emails?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! I think you have various options here. If you want to attach the PDF to those follow up emails, that integration would need to come from Follow Ups. We automatically detect all emails registered in WooCommerce (under WooCommerce > Settings > Emails) and also allow third party plugins to add their own emails to the list using a filter (wpo_wcpdf_wc_emails). If a plugin hooks into that filter they still do need to utilize the core woocommerce_email_attachments filter to make sure that our plugin can attach to the email.

    Alternatively, if you merely want to generate the invoice and not necessarily attach it, you could do this programmatically, for example on a specific order status change (example here)

    Finally, a third option would be to look at whether our WooCommerce Smart Reminder Emails plugin might be an alternative to what you’re currently uses Follow Ups for. It integrates natively with our PDF Invoices & Packing Slips.

    Hope that helps!

    Thread Starter Charlie

    (@charliemariephoto)

    hi there,

    thanks for your tips! I only want to generate it, but I had a (potential) brainwave… i’ve ticked ‘new order (admin)’ as I still get that new order email from WooCommerce each time I get a parent subscription. So surely that should generate an invoice?

    I’ve only just done it, so I’ll need to wait for a parent subscription order to come in…. but I may have found a workaround! Maybe not haha.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Sync with Follow Ups’ is closed to new replies.