Sync problems

Hey there @didactforum

Thanks for your post. I’d be glad to assist however I can, though would you be able to provide some more context surrounding the issue you’re encountering? Specifically, the following details should help us get started:

– What is the end goal you’re working to accomplish?
– What is the unexpected behavior or error you are encountering?
– What are the steps you’re taking leading up to encountering this error?
– Finally, could you include your site’s WooCommerce System Status Report? This will allow us to double check minimum requirements and see other site details.

Thanks in advance for this. We’ll lookout for your reply.

– Malachite

Why Sync progress not goes to end?

Sync Progress

Account Connected: SC DIDACT FORUM SRL

List Connected: materialedidactice.ro

Products: 2142/2157

Orders: 63/3277

Last Updated: Thu, Oct 12, 2017 10:57 AM

___________

### WordPress Environment ###

Home URL: https://materialedidactice.ro
Site URL: https://materialedidactice.ro
WC Version: 3.1.2
Log Directory Writable: ?
WP Version: 4.8.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: ro_RO

### Server Environment ###

Server Info: Apache
PHP Version: 5.6.31
PHP Post Max Size: 16 MB
PHP Time Limit: 180
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.28.4

SUHOSIN Installed: –
Max Upload Size: 16 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.1.2
WC Database Prefix: wp_
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (36) ###

Akismet anti-spam: de Automattic – 4.0
Easy WP SMTP: de wpecommerce – 1.2.7
Facebook for WooCommerce: de Facebook – 1.4.3
WPBakery Visual Composer: de Michael M - WPBakery.com – 5.1.1
Loco Translate: de Tim Whitlock – 2.0.16
MailChimp for WooCommerce: de MailChimp – 2.0.2
MailChimp Forms by MailMunch: de MailMunch – 3.0.6
Meta carusel: de Matcha Labs – 3.5.1
My Custom Functions: de Arthur Gareginyan – 4.10
Porto Shortcodes: de SW-THEMES – 1.6.8
Porto Widgets: de SW-THEMES – 1.3.1
Spiderpowa Embed PDF: de Jimmy Hu – 1.0
SSL Insecure Content Fixer: de WebAware – 2.4.0
TWoo Performant: de Tudor Sandu (tetele) – 1.0
UpdraftPlus - Copie de rezerv?/Restaurare: de UpdraftPlus.Com
DavidAnderson – 1.13.11

Visual Composer Woocommerce Grid-Carousel-Slider: de Khairul Alam – 5.0.2
WooCommerce Weight Based Shipping: de weightbasedshipping.com – 5.1.4
Woo Empty Cart Button: de WPCodelibrary – 1.0.2
Woocommerce Advanced Bulk Edit: de George Iron – 4.1.1
WooCommerce Free Gift: de Rene Puchinger – 1.8.0
WooCommerce AdWords Conversion Tracking: de Wolf+B?r Agency – 1.4.6
WooCommerce Google Analytics Pro: de SkyVerge – 1.3.5
WooCommerce PDF Invoices & Packing Slips: de Ewout Fernhout – 2.0.7
WooCommerce: de Automattic – 3.1.2 – 3.2.0 este disponibil
Wordfence Security: de Wordfence – 6.3.19
Yoast SEO: de Echipa Yoast – 5.6
WP Smush: de WPMU DEV – 2.7.6
YITH Automatic Role Changer for WooCommerce Premium: de YITHEMES – 1.1.1
YITH WooCommerce Ajax Search Premium: de YITHEMES – 1.5.5
YITH WooCommerce Brands Add-on Premium: de Yithemes – 1.1.1
YITH WooCommerce Checkout Manager: de YITHEMES – 1.0.8
YITH WooCommerce Customer History Premium: de YITHEMES – 1.1.0
YITH WooCommerce Dynamic Pricing and Discounts Premium: de YITHEMES – 1.2.8
YITH WooCommerce Order Tracking Premium: de YITHEMES – 1.3.14
YITH WooCommerce Review Reminder Premium: de YITHEMES – 1.3.3
Zendesk Chat Widget: de Zopim – 1.4.11

### Settings ###

API Enabled: ?
Force SSL: –
Currency: RON (lei)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Baz? magazin: #7523 - /magazin/
Co?: #7524 - /cos/
Plat?: #7525 - /checkout/
Contul meu: #7526 - /contul-meu/

### Theme ###

Name: Porto
Version: 3.6.4
Author URL: https://www.newsmartwave.net/
Child Theme: ? – Dac? modifici WooCommerce ?ntr-o tem? p?rinte pe care nu ai construit-o personal recomand?m folosirea unei teme copil. Vezi: Cum creezi o tem? copil
WooCommerce Support: ?

### Templates ###

Overrides: porto/woocommerce/archive-product.php
porto/woocommerce/cart/cart-shipping.php
porto/woocommerce/cart/cart-totals.php
porto/woocommerce/cart/cart.php
porto/woocommerce/cart/cross-sells.php
porto/woocommerce/cart/mini-cart.php
porto/woocommerce/cart/proceed-to-checkout-button.php
porto/woocommerce/cart/shipping-calculator.php
porto/woocommerce/checkout/form-billing.php
porto/woocommerce/checkout/form-checkout.php
porto/woocommerce/checkout/form-coupon.php
porto/woocommerce/checkout/form-login.php
porto/woocommerce/checkout/form-pay.php
porto/woocommerce/checkout/payment.php
porto/woocommerce/checkout/review-order.php
porto/woocommerce/content-product.php
porto/woocommerce/content-product_cat.php
porto/woocommerce/content-single-product.php
porto/woocommerce/content-widget-product.php
porto/woocommerce/global/form-login.php
porto/woocommerce/global/quantity-input.php
porto/woocommerce/loop/add-to-cart.php
porto/woocommerce/loop/loop-end.php
porto/woocommerce/loop/loop-start.php
porto/woocommerce/loop/no-products-found.php
porto/woocommerce/loop/orderby.php
porto/woocommerce/loop/pagination.php
porto/woocommerce/loop/rating.php
porto/woocommerce/loop/sale-flash.php
porto/woocommerce/myaccount/downloads.php
porto/woocommerce/myaccount/form-add-payment-method.php
porto/woocommerce/myaccount/form-edit-account.php
porto/woocommerce/myaccount/form-edit-address.php
porto/woocommerce/myaccount/form-login.php
porto/woocommerce/myaccount/form-lost-password.php
porto/woocommerce/myaccount/form-reset-password.php
porto/woocommerce/myaccount/lost-password-confirmation.php
porto/woocommerce/myaccount/my-account.php
porto/woocommerce/myaccount/my-address.php
porto/woocommerce/myaccount/my-downloads.php
porto/woocommerce/myaccount/my-orders.php
porto/woocommerce/myaccount/orders.php
porto/woocommerce/myaccount/payment-methods.php
porto/woocommerce/myaccount/view-order.php
porto/woocommerce/order/form-tracking.php
porto/woocommerce/order/order-details.php
porto/woocommerce/order/tracking.php
porto/woocommerce/single-product/add-to-cart/external.php
porto/woocommerce/single-product/add-to-cart/grouped.php
porto/woocommerce/single-product/add-to-cart/simple.php
porto/woocommerce/single-product/add-to-cart/variable.php
porto/woocommerce/single-product/meta.php
porto/woocommerce/single-product/product-attributes.php
porto/woocommerce/single-product/product-image.php
porto/woocommerce/single-product/product-thumbnails.php
porto/woocommerce/single-product/rating.php
porto/woocommerce/single-product/related.php
porto/woocommerce/single-product/review-meta.php
porto/woocommerce/single-product/review-rating.php
porto/woocommerce/single-product/review.php
porto/woocommerce/single-product/sale-flash.php
porto/woocommerce/single-product/share.php
porto/woocommerce/single-product/short-description.php
porto/woocommerce/single-product/tabs/tabs.php
porto/woocommerce/single-product/title.php
porto/woocommerce/single-product/up-sells.php
porto/woocommerce/single-product-reviews.php

Hey @didactforum

Thanks for providing that system status report. Looking over things, I can see that the site is currently running on PHP 5.6.31. The MailChimp for WooCommerce plugin requires that a site meets the minimum requirements to run the ‘WooCommerce’ plugin, which requires PHP version 7, as noted here: https://docs.woocommerce.com/document/server-requirements/

This is a recent change that we’re working on getting updated in our documentation. However, I would recommend updating the PHP version on the site and then deactivating and reactivating the plugin to see if the sync completes.

Feel free to let me know if anything else crops up.

– Malachite