Sync problem

  • Resolved seabioxxi

    (@seabioxxi)


    2 years, 9 months ago

    Hello

    On Product Sync tab I push the button Sync New Products, select all categories and start syncing. It cont 5000 products (I have only 1300) and go to the window
    Initiated, products are being synced to Merchant Center.Do not refresh..
    I wait for a day but nothing happened. Now I deselect all categories and try to sync only one category with 2 products
    It stay on window
    Initiated, products are being synced to Merchant Center.Do not refresh..
    and nothing happened

    • This topic was modified 2 years, 9 months ago by seabioxxi.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sriramkarthik

    (@sriramkarthik)

    Hi @seabioxxi,

    Thank you for creating this thread.

    The count of 5000 for 1300 products might be due to the variance of the products in your store.

    Can you share the URL of your website where the plugin is installed to dive in further?

    Plugin Support sriramkarthik

    (@sriramkarthik)

    @seabioxxi

    Is the issue resolved ?

    If not I would request you share the URL of your website where the plugin is installed.

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
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