Sync Issues (Gaaahhh!!)

  • Resolved jamesdurkin

    (@jamesdurkin)


    3 years, 3 months ago

    Hey Guys. Having multiple sync issues with Square and Woocommerce as of last night.

    New products in square are being “synced” to WooCommerce without stock, sku’s and prices. This showing up in catalogue without attributes, and prices. (All this information is in square.

    I can manually go into the newly created product now in WooCommerce and re-add the right sku for every variation, and then click “sync with square” but no more data gets populated. No stock. No prices…

    No issues with all other products added prior to yesterday.

    Would love some help if possible.

    Thanks
    James

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    Can you please provide us the following information?

    1. Send us a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in the chat.
    2. Check Square’s Sync Settings and tell us if you’re using Square or WooCommerce as the system of record.

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Hi @jamesdurkin,

    We have not heard from you in a while so I’m marking this thread as resolved. If you do have more trouble with this, please open up a new topic and we’ll be happy to help you out.

    Take care

Viewing 2 replies - 1 through 2 (of 2 total)
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