Sync issues

  • Resolved antal72

    (@antal72)


    6 years, 4 months ago

    Hi,
    After setting up the plugin I can select the list etc. But the sync does not work.

    Started: Wed, Jul 18, 2018 9:07 AM
    Finished: Wed, Jul 18, 2018 9:09 AM
    Account Connected: n/a
    List Connected: n/a
    Products Synced: 0
    Orders Synced: 0

    I have re-installed the plugin 3 times, created new Api keys, nothing works. What to do?

    The logs are full with errors:

    2018-07-18T08:06:03+00:00 ERROR order_submit.error :: addStoreOrder :: 2977 :: Resource Not Found :: The requested resource could not be found. on 1432 in /home/***/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-07-18T08:06:17+00:00 NOTICE api.add_product.error :: Resource Not Found :: The requested resource could not be found. :: Array
    (
    [submission] => Array
    (
    [id] => deleted_0
    [title] => deleted_0
    [variants] => Array
    (
    [0] => Array
    (
    [id] => deleted_0
    [title] => deleted_0
    [inventory_quantity] => 0
    [backorders] => false
    )

    )

    )

    )

    2018-07-18T08:06:17+00:00 NOTICE order.items.error :: Order #3574 :: Product 0 does not exist!
    2018-07-18T08:06:18+00:00 NOTICE api.add_product.error :: Resource Not Found :: The requested resource could not be found. :: Array
    (
    [submission] => Array
    (
    [id] => deleted_0
    [title] => deleted_0
    [variants] => Array
    (
    [0] => Array
    (
    [id] => deleted_0
    [title] => deleted_0
    [inventory_quantity] => 0
    [backorders] => false
    )

    )

    )

    )

    2018-07-18T08:06:18+00:00 NOTICE order.items.error :: Order #3575 :: Product 0 does not exist!
    2018-07-18T08:06:18+00:00 ERROR order_submit.error :: addStoreOrder :: 3461 :: Resource Not Found :: The requested resource could not be found. on 1432 in /home/***/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)

  • Hello,

    I’m having a problem syncing my orders. I’ve tried the postman as requested and checked if the store id matches the option: mailchimp-woocommerce-store_id. It seems to match fine. I’m having no errors on the website logs but it seems that my orders are not being synced. Is there anything else I could try to resolve my issue? Any help would be great.

    I’ve tried the following to resolve the issue:

    – Deleting and reinstalling the plugin.
    – Switching lists and using a different API key.
    – Logs seem fine with no errors (Although, it was set to standard, I’ve changed it to debug so this might change)

    • This reply was modified 6 years, 2 months ago by lewisself.
    Plugin Support khungate

    (@khungate)

    @lewisself, we’ve found that some folks might have a non-expired lock which needs to be removed – it’s the http_worker_lock site transient. Not 100% sure if that’s your issue, but you might want to try seeing if you can delete that particular site transient and then refresh the page to re-enable the queue.

    Thanks for the help. I deleted the http_worker_lock site transient from the website and it started to sync the products and orders. There seems to be some errors inside of my log file now though.

    2018-09-05T12:27:25+00:00 NOTICE order.items.error :: Order #7609 :: Product 0 does not exist!
    2018-09-05T12:27:25+00:00 ERROR order_submit.error :: addStoreOrder :: 189728 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:25+00:00 ERROR order_submit.error :: addStoreOrder :: 189729 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:25+00:00 ERROR order_submit.error :: addStoreOrder :: 189730 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:25+00:00 ERROR order_submit.error :: addStoreOrder :: 189731 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:25+00:00 ERROR order_submit.error :: addStoreOrder :: 189732 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:26+00:00 ERROR order_submit.error :: addStoreOrder :: 189733 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:26+00:00 ERROR order_submit.error :: addStoreOrder :: 189734 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:26+00:00 ERROR order_submit.error :: addStoreOrder :: 189735 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:26+00:00 ERROR order_submit.error :: addStoreOrder :: 189736 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:26+00:00 ERROR order_submit.error :: addStoreOrder :: 189737 :: :: on 1432 in /home/budget/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php
    2018-09-05T12:27:27+00:00 NOTICE api.add_product.error :: :: :: Array
    (
    [submission] => Array
    (
    [id] => deleted_0
    [title] => deleted_0
    [variants] => Array
    (
    [0] => Array
    (
    [id] => deleted_0
    [title] => deleted_0
    [inventory_quantity] => 0
    [backorders] => false
    )

    )

    )

    )

    • This reply was modified 6 years, 2 months ago by lewisself.
    • This reply was modified 6 years, 2 months ago by lewisself.
Viewing 3 replies - 16 through 18 (of 18 total)
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