sync is not syncing all AD users

  • I increased the max_execution_time, and the sync is now successful; however, some domain users are not being synced.

    We are using the ID:513 security group – all domain users are in this group

    We are using these environment variables:

    Domain controller: The IP address
    Port: 389
    Base DN: directly from AD

    I reverified the connection – readded the username and password and reverified the connection, and the issue still appears. The sync indicates that there are 809 users when we have 820 users in the group.

    Are you aware of what might cause the plugin to miss some users?

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