• Resolved bitma

    (@bitma)


    In Woocommerce Subscriptions, is it possible to allow users to switch to the same subscription?

    The problem: I have a variable subscription product with addons. But when users try to make a switch but only make changes in the addons (keeping the same variation) it says “You can not switch to the same subscription.”

    Thank you!

    Andreas

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @bitma

    As you’re using our paid extension WooCommerce Subscriptions, you are eligible for WooCommerce premium support via email or chat as a WooCommerce.com extensions license holder.

    For questions and support regarding premium extensions please create a support ticket with us via WooCommerce.com > My Account > Support. You may need to create an account before you can access that page. We’ll be happy to assist you from there.

    Thread Starter bitma

    (@bitma)

    Thanks Margaret,

    I have been in contact with your support. But the problem can’t be solved within the plugin.

    I’ll need some code to be able to allow users to switch to the same subscription.

    Hope someone can help.

    Thanks,

    @bitma

    This is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.
    
    I can also recommend <a href="https://developer.woocommerce.com/" rel="noopener" target="_blank">the WooCommerce Developer Resources Portal</a> for resources on developing for WooCommerce.
    
    You can also visit the <a href="https://www.facebook.com/groups/advanced.woocommerce/" rel="noopener" target="_blank">WooCommerce Facebook group</a> or the <code>#developers</code> channel of the <a href="https://woocommerce.com/community-slack/" rel="noopener" target="_blank">WooCommerce Community Slack</a>. We're lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Switch to same subscription’ is closed to new replies.