Switch subscription functionality

Hi,

We recently bought the Woocommerce Subscriptions plugin together with the Subscription Box plugin

The plugins and the setup have been good so far, except for the “switch subscription” area where the customer can login and switch products in a subscription bundle for example. This part is super confusing for the customer.

We have tried it on a couple of people and no one gets the logic behind it.
We sell subscription bundle boxes and customers will switch items often.

After the customer has made a change in a subscription bundle and press on “Continue” it does not take the customer anywhere. Instead it adds the product to the cart, as if they are buying something new. Not telling the customer what to do next. If they press on the cart they will be taken to the cart where it looks like they are buying an additional subscription and after that they are required to press on “checkout” which is not the logical thing to do for a customer wanting to change an existing subscription.

If the customer has something else in the cart they will also have to proceed with a full checkout and payment before their existing subscription is changed as well.

We need to rebuild this for our customers.

Questions:

* Is it possible to empty the cart of other items when a customer is making a subscription change? So that they dont have to make a payment for the other products while just wanting to change a subscription? I′ve seen that there is an option to not allow subscription and simple products being purchased together, but we want to keep that option for new orders. Just not for changed subscriptions.

* We want to redirect the “continue” button on the subscription editing page straight to the checkout. To avoid confusion. We can use the woocommerce_add_to_cart hook to do that, but is there any other specific hook fired to distinguish subscription changes from normal add to carts?

Thank you

• This topic was modified 3 years ago by stevesand.
• This topic was modified 3 years ago by stevesand.