• Resolved kozmonauta

    (@kozmonauta)


    Hello,
    I have a question about changing the plugin with active subscriptions.
    For example, if I have about 200 active subscriptions using the official WooCommerce Stripe plugin and I disable that plugin and activate this one, do I lose all of my 200 active subscriptions? Would my customers need to perform all subscriptions in the new plugin on their credit card again?

    Or is it possible to reconcile automatically the subscriptions created by the other plugin to this one without the client needing to do anything?

    I’m building a platform with a base of few hundreds of subscriptions and that’s been worrying me a lot.

    Thanks.

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  • Hi @kozmonauta,

    Thanks for reaching out.

    For example, if I have about 200 active subscriptions using the official WooCommerce Stripe plugin and I disable that plugin and activate this one, do I lose all of my 200 active subscriptions?

    No, you won’t lose your subscriptions. Our Stripe plugin will continue to process your subscriptions that were created using the other plugin. This all happens automatically.

    Kind Regards,

Viewing 1 replies (of 1 total)
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