• Resolved carl76

    (@carl76)


    Hello,

    WP CAROUSEL PRO-

    The webpage link is what I want to achieve but can’t.

    When you go to WP Carousel – source type “image” – carousel settings – Miscellaneous – enable Swipe to slide…..

    Result: It now allows you on a laptop touchpad mouse to move the carousel images using two methods.

    Method (1) Using one hand on the laptop touchpad using two fingers (as if when your scrolling down a webpage) to drag down on the carousel to move the carousel images left, or when you move your fingers up on the pc touchpad (as when you are scrolling up to the top of a webpage) to move the images right.

    Method (2) Allows you to slide the carousel images left or right just by using one hand on the laptop touchpad by sliding your fingers left or right on the laptop touchpad while on the carousel to move the images either left or right.

    Problem: I only want to achieve method 2 as shown in webpage link (https://i09yx.csb.app/). I don’t want the carousel to behave as in method 1.

    Reason why Method 1 is flawed: Scenario: Lets say I have a webpage with 10 carousel consecutively and just want to scroll down the webpage to the footer of the webpage without stopping on the carousels, it’s not possible, because with carousel settings “SWIPE OR SLIDE” will stop you on the first carousel as you scroll down the webpage and start scrolling the images in the carousel. As the settings are set to scroll the images when you drag the mouse down the webpage or drag the mouse in any downward movement. It willl feel like you’re sliding on ice if trying to scroll down a webpage. You will keep stopping on the carousels and not be able to get where you want to go. i.e to the bottom of the webpage.

    Conclusion: I therefore only want the carousel images to move when I move the laptop touchpad mouse left or right on the carousel (as seen here- https://i09yx.csb.app/ ), but there are no settings to do this? You do have a setting to disable “swipe or slide” but this will then require the user to use two hands on the carousel to move it with a laptop touchpad mouse. You would have to hold one finger on the left of the touchpad while using another finger on the right side of the touchpad to move the carousel images left or right, which takes a lot move effect and skill to navigate the images.

    Help: Is there a CSS code that you can generate for use so that only method 2, is achievable? (as shown here: https://i09yx.csb.app/ ) I need a CSS code to stop the carousel images moving when vertical scrolling down on carousel, but at the same time allows you to scroll horizontally using touchpad mouse (using one hand scrolling, not by disabling “swipe or slide”.

    Thank You.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter carl76

    (@carl76)

    Is there anyone in support to help? Been waiting nearly 6 days for a reply. Thank You.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @carl76,

    Thanks for reaching us. Hope you are doing great today!

    Currently, disabling the ‘Swipe to Slide‘ is the only option available to stop the ‘Mouse Scroll‘ feature. After receiving your request, we have decided to enhance the option so that users can disable the vertical scroll when needed. The request has been forwarded to the development team, and we will strive to incorporate this feature in the next version of the plugin.

    Your understanding would be highly appreciated.

    Have a great day!

    Thread Starter carl76

    (@carl76)

    Thank you for the update and I look forward to trying it. Do you know a time frame of when this new feature will be available in a future update.

    Thank You.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @carl76,

    Thanks for your understanding. We are hopeful that the feature will be released within a couple of weeks.

    Your understanding would be highly appreciated.

    Have a great day!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @pulak00 When you read this

    WP CAROUSEL PRO-

    See the “PRO” part? That means you must do this.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://shapedplugin.com/support/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Because you cannot and must not support customers on this site again. That is not allowed for anyone.

    @shapedplugin Please make sure everyone on this plugin support team understands that about customers.

    Plugin Support Pulak Ahmed

    (@pulak00)

    Hi @jdembowski,

    Thank you for the reminder. We will strictly follow the rules and the guidelines. We will make sure the PRO users are moved to our own support forum.

    Thanks for your understanding.

    Thread Starter carl76

    (@carl76)

    This is not just a PRO version problem I also have the free version and is a problem in the free version.

    Also please could you let me know if you are still going ahead with the update you said, which would include the ablility to disable the vertical scroll??

    Thank You.

Viewing 7 replies - 1 through 7 (of 7 total)
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