Swatches not displaying on product Quickview

  • Resolved jon0005

    (@jon0005)


    10 months, 1 week ago

    The Swatches do not display when clicking on quick view. they just show as bullet points

Plugins

Astra Pro

Easy Product Bundles for WooCommerce

Elementor

Elementor Header & Footer Builder

Envato Elements

Premium Starter Templates

Product Variation Swatches for Woocommerce

Say What?

Ultimate Addons for Elementor

Speed Optimizer

Security Optimizer

Template Kit Import

Ultimate Addons for Elementor

WooCommerce
Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter jon0005

    (@jon0005)

    I can get the same result on the main product page by selecting “Disable Swatches Plugin Stylesheet (For applying the theme default stylesheet” in the settings of this plugin.

    I would assume this means the plugin is not styling the swatches in quick view; there fore the theme styles are being used hence the bullet points instead of the colour swatches

    Thread Starter jon0005

    (@jon0005)

    looking into this a little more and it seems the bullet points are only showing on the woocommerce products widget.

    One the product page when clicking the quick view the swatches display however then the user clicks on the button the add to cart button is still greyed out.

    Thread Starter jon0005

    (@jon0005)

    Looking at the change log for this plugin Variation Swatches for WooCommerce there this issues might of happen before

    1.0.3 (19.12.2018)

    FIX: Fix for the issue of swatches not displaying on quick-view.

    Dina S.

    (@themehighsupport)

    Hi,

    We believe that you are using the premium version of our plugin. As per the WordPress forum policy, we can’t answer premium related questions on this forum. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter jon0005

    (@jon0005)

    Hi Dina,

    Nope im using the free version. do you still want me to raise that ticket?

    Thanks

    Dina S.

    (@themehighsupport)

    Hi,

    Yes! Can you please raise ticket so that our technical team can check the issue?

    Thank you!

    Thread Starter jon0005

    (@jon0005)

    Hello Dina, I have raised the ticket as requested.

    Thanks

    Dina S.

    (@themehighsupport)

    Since we haven’t heard back from you in ticket, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
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